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- Tasks: Welcome customers and handle inquiries with a friendly, professional approach.
- Company: Join Lithia UK, a leading automotive retailer focused on customer experience.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Why this job: Make a real impact by delivering exceptional customer care every day.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Diverse workplace that values your unique background and experiences.
The predicted salary is between 24000 - 36000 £ per year.
Stratstone, Bury St Edmunds, BMWAre you a real people person, passionate about putting the customer first?As a Receptionist with us, you\’ll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales team.You\’ll be effortless and genuine when talking to our customers, putting their needs at the heart of absolutely everything you do. You\’ll focus on delivering industry leading standards of customer care and satisfaction at all times.What does the role of Receptionist involve?
- Handling telephone inquiries with professionalism establishing their needs to ensure they are directed to the correct department/team member first time
- Welcoming customers to the dealership making sure that they are assisted in a caring and pleasant manor
- Maintaining customer facing areas, updating and maintaining the dealership diary and other general administrative duties
Administrative and customer service experience - Fantastic organisation skills
- Good telephone manner
- At Lithia UK, our growth is powered by our people:As one of the largest automotive retailers globally, we\’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values-Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!-fuel everything we do. Join us, and you\’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you\’re ready to make an impact in an environment that empowers you to drive change, we\’d love to have you with us on this journey.Diversity is Our Strength:Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.
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Weekend Receptionist employer: Pendragon Plc
Contact Detail:
Pendragon Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Stratstone and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Weekend Receptionist, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with welcoming people and handling inquiries like a pro.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you've successfully managed tasks or helped customers. This will demonstrate your ability to keep things running smoothly at the dealership.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Weekend Receptionist
Some tips for your application 🫡
Show Your People Skills: As a Weekend Receptionist, your ability to connect with customers is key. Make sure to highlight any experience you have in customer service or roles where you've built rapport with people. We want to see that you genuinely care about putting the customer first!
Be Professional and Personable: When writing your application, strike a balance between professionalism and warmth. Use a friendly tone that reflects how you'd interact with customers. Remember, we’re looking for someone who can make our customers feel welcome and valued right from the start.
Highlight Your Organisational Skills: The role involves keeping things running smoothly, so don’t forget to mention your organisational skills! Whether it’s managing a busy schedule or maintaining a tidy workspace, let us know how you keep everything in order. We love a well-organised team member!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lithia UK!
How to prepare for a job interview at Pendragon Plc
✨Know the Company
Before your interview, take some time to research Stratstone and their values. Understanding their commitment to customer care and how they aim to transform personal transportation will help you align your answers with their mission.
✨Showcase Your People Skills
As a Weekend Receptionist, your ability to connect with customers is key. Prepare examples of how you've built rapport in previous roles or situations. Be ready to demonstrate your genuine passion for customer service during the interview.
✨Practice Your Telephone Etiquette
Since handling telephone inquiries is a big part of the role, practice speaking clearly and professionally over the phone. You might even want to do a mock call with a friend to get comfortable with directing inquiries effectively.
✨Prepare for Common Questions
Think about common interview questions related to customer service and administration. Prepare thoughtful responses that highlight your organisational skills and experience, ensuring you can convey how you would maintain high standards in the dealership.