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For Companies At a Glance
- Tasks: Handle customer enquiries and maximise sales opportunities through various digital channels.
- Company: Join Lithia UK, a leading automotive retailer with a focus on innovation and customer experience.
- Benefits: Enjoy a competitive salary, bonus opportunities, pension, and exclusive discounts.
- Why this job: Be part of a revolutionary role that transforms customer experiences in the automotive industry.
- Qualifications: Sales experience in a target-driven environment and strong communication skills.
- Other info: Diverse and inclusive workplace with great opportunities for personal growth.
The predicted salary is between 25480 - 29480 £ per year.
Overview
Stratstone Sutton Coldfield Porsche Basic salary of £25,480 with £4,000 Bonus Opportunity, Pension, life assurance, 23 days holidays pro rata, exclusive company discounts on used car purchases, leasing deals and aftersales service. As online enquiries have spiked within our highly successful dealership, we now have an exciting opportunity for a Digital Sales Advisor to join the team, this role is revolutionary position in site which is a great for a sales and customer focussed individual. You will be highly organised and self-motivated individual who will have previous experience in a target driven environment. You will be ensuring you have fully qualified the customer across a multitude of channels, predominantly through 3rd party enquiries.
Responsibilities
- Efficiently handling inbound & outbound enquiries via telephone/email/digital methods, ensuring sales opportunities are maximised at all opportunities
- Ensuring an incredible customer experience through qualifying the customer and fully understanding their needs
- Negotiating with customers, overcoming objections and finding solutions to problems quickly and effectively
- Presenting a number of new car options to suit the customer needs and requirements
- Booking dealership appointments, arranging test drives, ordering customer vehicles or passing the lead on to the digital leader to finalise the deal and provide finance quotes
- Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations
- Proven ability to sell in a retail environment and hit targets
- You will be able to prioritise and work to tight deadlines
- You will be able to work independently and also part of an office-based team
- Confident telephone manner with great attention to detail
- IT proficient with the ability to work in different systems at once
Company culture and statements
At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we\’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you\’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.
Diversity is Our Strength: Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.
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Porsche Digital Expert employer: Pendragon Plc
Contact Detail:
Pendragon Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porsche Digital Expert
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lithia UK's values and think about how you can align your experiences with them. Show us that you're not just a fit for the role, but also for the team!
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your skills match the Digital Sales Advisor role. Think about specific examples where you've hit targets or provided exceptional customer service.
✨Tip Number 3
Be proactive! If you see an opportunity to connect with someone at the dealership, take it. Whether it's through LinkedIn or a networking event, building relationships can give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in joining our team at Stratstone Sutton Coldfield Porsche.
We think you need these skills to ace Porsche Digital Expert
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see how you can connect with customers and create amazing experiences. Share any relevant achievements or experiences that highlight your sales skills.
Tailor Your Application: Make sure to customise your application for the Digital Sales Advisor role. Use keywords from the job description and demonstrate how your previous experience aligns with what we're looking for. This shows us you’ve done your homework and are genuinely interested!
Highlight Your Organisational Skills: Being organised is key in this role, so don’t forget to mention how you manage your time and tasks effectively. Give examples of how you've juggled multiple responsibilities in a target-driven environment to show us you can handle the pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Pendragon Plc
✨Know Your Stuff
Before the interview, make sure you research Porsche and Lithia UK thoroughly. Understand their values, especially around customer experience and innovation. This will help you align your answers with what they’re looking for.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully handled sales targets or overcame objections. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Practice Your Communication
Since this role involves a lot of customer interaction, practice your telephone manner and email communication. You want to come across as confident and approachable, so consider doing mock interviews with friends or family.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team culture or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.