At a Glance
- Tasks: Oversee technician efficiency and manage workshop productivity for top-notch service delivery.
- Company: Join a leading automotive retail group focused on growth and innovation.
- Benefits: 33 days annual leave, birthday off, family leave, and tailored training opportunities.
- Other info: Enjoy a supportive culture with excellent career growth potential.
- Why this job: Shape service delivery and technician development in a fast-paced environment.
- Qualifications: Experience in a service department and strong planning skills required.
The predicted salary is between 31950 - 39050 £ per year.
In this role you will oversee technician time and job efficiency to maximise workshop productivity, while ensuring warranties and job cards are accurately managed. You will collaborate with Service Reception and Parts teams to deliver an outstanding customer experience. The position sits within a leading automotive retail group committed to growth and innovation, offering strong development and supportive policies. You'll play a key part in shaping service delivery and technician development, in a fast-paced environment.
Pay / Benefits
- Account for Technicians time and job progress
- Ensure job card write-up compliance with OEM warranty procedures
- Manage workshop productivity by aligning jobs with technician skill levels
- Identify technician training needs
Tasks
- Proven experience in a service department in the motor industry
- Strong understanding of systems and processes in this environment
- Strong knowledge of Health and Safety
- Confident in dealing with people at all levels and building rapport
- Excellent planning and organisational skills
- Comfortable negotiating and influencing situations
- Lead by example to deliver an outstanding customer experience
Key requirements
- 33 days annual leave including bank holidays
- Birthday day off
- Family Leave policies
- Salary sacrifice car scheme
- Volunteer day
- Tailored training and career growth opportunities
Workshop Controller in Leeds employer: Pendragon Plc
Lithia UK is an exceptional employer, offering a dynamic work environment where Sales Executives can thrive in delivering premium customer experiences. With a strong emphasis on training and career development, employees are encouraged to take ownership of their roles while enjoying a supportive culture that values excellence and teamwork within the dealership.
