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- Tasks: Engage with customers online, handle enquiries, and maximise sales opportunities.
- Company: Join Pendragon, a dynamic automotive retail leader with a collaborative culture.
- Benefits: Competitive salary, bonus potential, pension, exclusive discounts, and 23 days holiday.
- Why this job: Be part of a revolutionary role in a fast-paced environment and make a real impact.
- Qualifications: Sales experience, target-driven mindset, and strong communication skills required.
- Other info: Great career growth opportunities and a supportive team atmosphere.
The predicted salary is between 23873 - 27873 £ per year.
£23,873 Salary with £5,000 Bonus Opportunity, Pension, critical illness, life assurance, 23 days holidays pro rata, exclusive company discounts on used car purchases, leasing deals and aftersales service.
As online enquiries have spiked within our highly successful dealership, we now have an exciting opportunity for a Digital Sales Advisor to join the team. This role is revolutionary and great for a sales and customer focused individual.
You will be a highly organised and self-motivated individual with previous experience in a target driven environment. You will ensure you have fully qualified the customer across a multitude of channels, predominantly through 3rd party enquiries.
As a Digital Sales Advisor, you’ll be responsible for and not limited to:
- Efficiently handling inbound & outbound enquiries via telephone/email/digital methods, ensuring sales opportunities are maximised at all opportunities.
- Ensuring an incredible customer experience through qualifying the customer and fully understanding their needs.
- Negotiating with customers, overcoming objections and finding solutions to problems quickly and effectively.
- Presenting a number of new car options to suit the customer needs and requirements.
- Booking dealership appointments, arranging test drives, ordering customer vehicles or passing the lead on to the digital leader to finalise the deal and provide finance quotes.
- Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations.
What do you need to be successful as a Digital Sales Advisor?
- Proven ability to sell in a retail environment and hit targets.
- Ability to prioritise and work to tight deadlines.
- Ability to work independently and also as part of an office-based team.
- Confident telephone manner with great attention to detail.
- IT proficient with the ability to work in different systems at once.
At Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.
We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential.
Digital Sales Executive in London employer: Pendragon Group
Contact Detail:
Pendragon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research Evans Halshaw and their values, especially around customer experience. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to be confident on the phone and in person, so rehearse how you’d introduce yourself and discuss your sales experience. Make it sound natural and engaging, just like a chat with a mate.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples where you've overcome objections or turned a 'no' into a 'yes'. This is key for a Digital Sales Advisor role, so have those stories at the ready!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Digital Sales Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Sales Executive role. Highlight your sales experience and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences make you the perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've hit targets or improved customer satisfaction in past roles. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Pendragon Group
✨Know Your Product
Before the interview, make sure you’re familiar with the Vauxhall range and the specific models you might be selling. Understanding the features and benefits of each car will help you answer questions confidently and show your passion for the product.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or handled objections. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating how you can bring value to their team.
✨Emphasise Customer Experience
Since this role focuses heavily on customer interaction, be ready to discuss how you ensure a great customer experience. Share specific instances where you’ve gone above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Be Tech-Savvy
As a Digital Sales Advisor, you’ll need to juggle multiple systems. Brush up on your IT skills and be prepared to discuss any relevant software you’ve used in previous roles. Showing that you’re comfortable with technology will give you an edge.
