Genesis Personal Assistant

Genesis Leeds requires regular travel across the United Kingdom to attend events and customer meetings, so flexibility with travel is a must for this position. The role offers a £32,000 basic salary with an OTE of £43,000, along with a company car, pension, critical illness cover, life assurance, and 31 days holiday (including bank holidays). There are also exclusive company discounts on used car purchases, leasing deals, and aftersales service.

As a Personal Assistant, you will be a vital member of our revolutionary retail team, collaborating with one of the most innovative and esteemed brands in the industry. Reporting to the Brand Manager, you’ll execute the sales process from initial enquiry through to aftercare, delivering exceptional experiences to all our customers across the United Kingdom. You will ensure excellence at every step of the customer journey.

To support your success, you will receive first-class brand training, as well as a robust and structured 30-day internal training plan designed to make learning fun and enjoyable. These opportunities will empower you to gain a deep understanding of the brand and our systems and processes.

Genesis is one of the world’s fastest-growing luxury car brands, striving to create the finest automobiles, products, and services to make a difference in our customers' lives. If you’re looking for a role that blends fast-paced challenges with a culture that enables you to be yourself, you’ll feel right at home.

Your Journey as a Personal Assistant:

• A true ambassador for Genesis, showcasing an in-depth understanding of our brand’s exclusive market position, products, and services while representing it with pride and excellence.
• Proactively generating new customer enquiries by identifying business opportunities and building strong personal and professional relationships.
• Creating exceptional experiences for our customers, from the moment they make their initial enquiry through to aftercare.
• Driving brand awareness through social media, events, and online presence while keeping our customers informed of brand and product news/developments.
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations.

Are You Ready to Embrace the Challenge?

We’re looking for someone who has:

• Proficiency in curating unforgettable customer experiences, coupled with a relentless drive to consistently surpass sales and aftercare targets.
• Expertise in managing brand awareness, demonstrated through the orchestration and promotion of events that resonate with luxury target audiences.
• Excellent verbal and written communication skills with the ability to effortlessly build trust and rapport.
• Familiarity with products and services within the automotive and retail landscape, preferably within luxury brands.
• Confidence and experience with computer systems, and hold a full UK driving licence.
• A passion for our industry, the people who work in it, and the people we serve.
• A commitment to doing the right thing, treating our customers fairly, and continuously learning to work in a regulated environment.

Here at Pendragon, collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open for those with the attitude and drive to walk through them. We’ll empower you with opportunities to bring out the best in yourself, and in return, you’ll support and bring out the best in others.

We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.