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- Tasks: Manage customer enquiries and support sales executives in a dynamic automotive environment.
- Company: Leading automotive retailer in Greater London with a focus on customer experience.
- Benefits: Basic salary of £30,000 plus bonuses, pension, and holiday benefits.
- Why this job: Join a passionate team and make a difference in customer interactions within the automotive industry.
- Qualifications: Strong communication skills and previous customer experience are essential.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive retailer in Greater London is seeking a Customer Experience Advisor to manage customer enquiries through various channels. In this role, you will support sales executives while ensuring tailored interactions with clients.
The ideal candidate will have strong communication skills, previous customer experience, and a passion for the automotive industry.
This position offers a basic salary of £30,000, along with bonuses and additional benefits including pension and holiday. A collaborative team environment awaits you.
Automotive Customer Experience Champion employer: Pendragon Group
Contact Detail:
Pendragon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Customer Experience Champion
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer enquiries, try role-playing different scenarios with friends or family. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Automotive Customer Experience Champion
Some tips for your application 🫡
Show Your Passion for Automotive: When writing your application, let your love for the automotive industry shine through. Share any relevant experiences or interests that connect you to cars and customer service – it’ll make you stand out!
Tailor Your Communication Style: Since this role is all about managing customer enquiries, make sure your written application reflects strong communication skills. Use clear, concise language and a friendly tone to show us you can engage with clients effectively.
Highlight Relevant Experience: Don’t forget to mention any previous customer experience you have! Whether it’s in retail, hospitality, or another field, we want to see how your background prepares you for this role as a Customer Experience Champion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative team environment!
How to prepare for a job interview at Pendragon Group
✨Know Your Automotive Stuff
Brush up on your knowledge of the automotive industry. Familiarise yourself with current trends, popular models, and customer preferences. This will not only impress your interviewers but also show your genuine passion for the field.
✨Master the Art of Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you can convey your ideas effectively.
✨Showcase Your Customer Experience
Prepare specific examples from your previous roles where you successfully managed customer enquiries or resolved issues. Highlight how you tailored your interactions to meet individual client needs, as this aligns perfectly with what they’re looking for.
✨Emphasise Team Collaboration
This position thrives in a collaborative environment, so be ready to discuss how you’ve worked well in teams before. Share instances where you supported colleagues or contributed to group success, demonstrating that you’re a team player who fits their culture.
