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- Tasks: Guide enterprise customers to maximise their use of Pendo's platform and drive product adoption.
- Company: Leading growth-focused tech firm in London with a dynamic team culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape customer success while collaborating with cross-functional teams in a fast-paced environment.
- Qualifications: Over 4 years of experience in B2B SaaS and strong communication skills.
- Other info: Join a team that values innovation and customer relationships.
The predicted salary is between 43200 - 72000 £ per year.
A leading growth-focused tech firm in London seeks a Senior Technical Account Manager. In this hybrid role, you will serve as a strategic advisor, guiding enterprise-level customers to maximize their use of Pendo's platform.
Your responsibilities include:
- Driving product adoption
- Managing complex technical relationships
- Collaborating with cross-functional teams
Candidates should have over 4 years of experience in B2B SaaS environments, excellent communication skills, and a strong technical background. This opportunity offers the chance to shape customer success while working in a dynamic team environment.
Strategic Enterprise TAM - Tech Guidance & Growth employer: Pendo
Contact Detail:
Pendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Enterprise TAM - Tech Guidance & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how they align with your skills and experiences. This will help you showcase how you can drive product adoption and customer success.
✨Tip Number 3
Practice your communication skills! As a Senior Technical Account Manager, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our dynamic team.
We think you need these skills to ace Strategic Enterprise TAM - Tech Guidance & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of a Strategic Enterprise TAM. Highlight your B2B SaaS experience and any relevant technical expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech guidance and how you can help enterprise customers thrive with Pendo's platform. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a Senior Technical Account Manager, communication is key. In your application, demonstrate your ability to convey complex ideas clearly and effectively. We want to see how you can connect with clients and teams alike!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team at StudySmarter!
How to prepare for a job interview at Pendo
✨Know Your Tech Inside Out
Make sure you’re well-versed in Pendo's platform and similar B2B SaaS products. Brush up on technical details and be ready to discuss how you've helped clients maximise their use of technology in the past.
✨Showcase Your Communication Skills
As a Senior Technical Account Manager, your ability to communicate complex ideas clearly is crucial. Prepare examples of how you've successfully navigated challenging conversations or explained technical concepts to non-technical stakeholders.
✨Demonstrate Strategic Thinking
Think about how you can drive product adoption for enterprise-level customers. Be ready to share specific strategies you've implemented in previous roles that led to measurable success in customer engagement and satisfaction.
✨Prepare for Cross-Functional Collaboration
This role involves working with various teams, so come prepared with examples of how you've collaborated effectively in the past. Highlight any experiences where you’ve bridged gaps between technical and non-technical teams to achieve a common goal.
