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- Tasks: Become a trusted advisor, guiding customers to maximise Pendo's platform value.
- Company: Pendo is a high-growth, pre-IPO company revolutionising product experiences with AI.
- Benefits: Enjoy competitive salary, career growth, and a dynamic, inclusive culture.
- Why this job: Make a real impact in software adoption while working with top brands.
- Qualifications: 5+ years in technical roles, 3+ years in pre-sales, and a passion for AI.
- Other info: Join a diverse team committed to accessibility and innovation.
The predicted salary is between 128000 - 160000 £ per year.
Pendo is a product experience platform that leverages AI to help companies understand user behavior, personalize in-app experiences, and drive feature adoption. Its AI-powered analytics and guidance tools enable smarter product decisions, reduce churn, and accelerate growth by turning user insights into actionable outcomes—all without writing a line of code.We work with some of the biggest brands in the world, and are a high-growth, pre-IPO company We\’re looking for great people, passionate about AI to join our team
The Senior Sales Engineer position
As a Senior Sales Engineer, you’ll be a trusted technical advisor and strategic partner to prospects and customers, helping them unlock the full value of Pendo’s platform.
Why this role?
Impact: You’ll shape how the world’s leading enterprises drive software adoption and user engagement.
Growth: Our SE team doubled in 2024, offering real career acceleration.
Culture: Pendo lives its values—our leadership invests in our people, and our customers rave about us.
Autonomy & Influence : Take ownership, drive strategic deals, and work cross-functionally across the org.
Role Responsibilities
- Be the Trusted Technical Expert – Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
- Deliver Impactful Demos – Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
- Run Proof of Value Engagements – Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
- Solve Technical Challenges – Address customer questions on security, integrations, deployment, and data privacy with confidence.
- Collaborate & Advocate – Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
- Stay Ahead of the Curve – Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
Minimum Qualifications
- 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
- 3+ years of pre-sales experience, preferably in SaaS or software platforms.
- Experience in value-based selling frameworks likeMEDDICC (or similar).
- Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
- A passion for sales excellence and a relentless drive to win
- Passion for AI – you embrace it at work and in your personal life, and are excited to work for an AI tech product.
Preferred Qualifications
- Experience selling digital adoption, digital transformation, or change management solutions.
- Familiarity withproduct teams and their unique challenges.
- Experience withSalesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
- Startup/scale-up experience whereprocesses evolve fast and adaptability is key.
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society\’s experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo\’s future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected salary range for this role to be performed in London, UK is £128,000 – £160,000 (70/30 split) *Exceptional candidates may be considered above this range.
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
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Sr. Sales Engineer II New London employer: Pendo
Contact Detail:
Pendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Sales Engineer II New London
✨Tip Number 1
Familiarise yourself with Pendo's platform and its AI capabilities. Understanding how their product enhances user engagement and drives software adoption will allow you to speak confidently about its value during interviews.
✨Tip Number 2
Network with current or former employees of Pendo on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations for the Senior Sales Engineer role.
✨Tip Number 3
Prepare to discuss your experience with value-based selling frameworks, particularly MEDDICC. Be ready to share specific examples of how you've successfully applied these methods in previous roles.
✨Tip Number 4
Stay updated on industry trends related to AI and digital transformation. Being knowledgeable about the latest developments will not only impress your interviewers but also demonstrate your passion for the field.
We think you need these skills to ace Sr. Sales Engineer II New London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Senior Sales Engineer position at Pendo. Tailor your application to highlight relevant experiences that align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years in customer-facing technical roles and any pre-sales experience you have. Use specific examples to demonstrate your expertise in value-based selling frameworks and your passion for AI.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your skills but also reflects your enthusiasm for Pendo's mission and culture. Mention how your background aligns with their focus on software adoption and user engagement.
Prepare for Technical Questions: Anticipate potential technical questions related to security, integrations, and data privacy. Be ready to discuss how you've addressed similar challenges in past roles, as this will demonstrate your capability as a trusted technical advisor.
How to prepare for a job interview at Pendo
✨Understand Pendo's Platform
Before the interview, make sure you have a solid understanding of Pendo's product experience platform. Familiarise yourself with its AI capabilities and how it helps companies drive user engagement and software adoption. This knowledge will allow you to speak confidently about how you can contribute to their mission.
✨Showcase Your Technical Expertise
As a Senior Sales Engineer, you'll need to demonstrate your technical skills. Be prepared to discuss your experience with enterprise accounts and how you've successfully addressed technical challenges in previous roles. Highlight any relevant pre-sales experience and your familiarity with value-based selling frameworks.
✨Prepare for Demos and Presentations
Since delivering impactful demos is a key responsibility, practice presenting tailored demonstrations that resonate with both technical and executive audiences. Think about how you can showcase Pendo’s platform in a way that highlights its unique features and benefits, making it relatable to potential clients.
✨Stay Current with Industry Trends
Keep up-to-date with the latest trends in AI and digital transformation. Being knowledgeable about industry developments will not only impress your interviewers but also show that you're passionate about the field. Discuss how these trends can influence Pendo's growth and your role within the company.
