Software Engineer - Agentic

Team Description

We are looking for a Software Engineer to join one of our engineering teams here in Sheffield. Working as part of the Pendo Listen engineering group you will build tools that help our customers transform product feedback into insights they can use to improve their own software experiences.

Pendo’s platform is built in Vue.js/Go and utilises our internal component libraries to provide a consistent and high quality product experience. We bring AI insights into the platform and build optimised user experiences that harness AI as a core part of Pendo Listen.

As a software engineer you will be joining a strong team who love to build systems that scale in a collaborative environment between engineering, product, and design.

About Pendo

Pendo is a global company headquartered in Raleigh US and this is an exciting opportunity to join the engineering team in Sheffield who build products in collaboration with the larger global team.

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society\’s experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo\’s future. Our culture is passionate, dynamic, and fun.

Working Location

• The role is hybrid remote/office based in our Sheffield office in Kelham Island.
• Working in the office 3 times a week

Role Responsibilities

• Demonstrates a genuine interest in Artificial Intelligence and its practical applications, actively seeking opportunities to explore and integrate AI technologies into their work
• Write maintainable, high-quality code that requires few iterations
• Gain a deep understanding of the company\’s technology stack
• Take ownership of tasks and projects within the team, collaborating with peers to break down work into manageable components
• Actively participate in agile ceremonies, refinement sessions, and other team activities
• Effectively communicating ideas, concerns, and potential solutions
• Exhibit a growth mindset by demonstrating self-awareness and a commitment to continuous learning and improvement
• Collaborate closely with product managers, designers, and other team members to plan, design, and implement new product features
• Adapt to a fast-paced, product-led environment, demonstrating flexibility and the ability to learn new technologies quickly

Minimum Qualifications

• Demonstrated interest in using AI tools to increase productivity
• Created AI solutions either in the workplace or through personal projects
• 2+ years experience building applications for a non-trivial number of users
• Experience with at least one web application framework (eg React, Vue, Angular, Svelte)
• Experience with state management patterns and libraries (eg Pinia, Vuex, Redux)
• Strong foundation in software engineering principles, including data structures, algorithms, and software design
• Solid understanding of web application architecture, including APIs, HTTP requests, databases, caching, and related concepts
• Used testing frameworks such as Jest to write and maintain unit tests for your code, and browser automation tools such as Cypress or Playwright for test automation

Preferred Qualifications

• Bachelor\’s or Master’s degree in Computer Science or related technical field
• Experience manipulating and displaying large quantities of data, with an emphasis on frontend performance
• Experience working with components that consume live data
• Familiarity with build tools, CI/CD and development workflows
• Experience working with an internally developed component library

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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