Software EngineerThe Team + The RolePendo's engineering teams build the product experiences that help customers understand, improve, and act on product usage data. This team is focused on AI-powered features that turn raw usage signals into automatic, actionable suggestions, reducing the manual work customers need to do before they can get value from Pendo.As a Senior Software Engineer, you will help shape and ship intelligent product experiences from discovery through delivery. You will work full-stack with a lean toward frontend, using TypeScript, Vue.js, backend services, and AI coding tools to build high-quality features on a small, fast-moving team. This role is based in our Sheffield office.Build and ship features that use AI to turn product usage data into actionable suggestions for customers. You will work end to end across the experience, with attention to quality, usability, and the unique failure modes of AI-backed products.Full-stack engineering: Own delivery across the frontend and backend, with a strong lean toward TypeScript, Vue.js, DOM-level work, component architecture, and in-browser data capture. You will reason about backend services and APIs while building polished, reliable customer-facing experiences.Help validate problems, shape scope, and test direction before and while building. Define what success looks like for the features you build and use product usage data to guide iteration. AI-enabled development: Use AI coding tools such as Cursor and Claude Code as a core part of your daily workflow. You will apply strong engineering judgment, review rigor, and accountability to AI-generated code just as you would to your own.AI product quality: Ship AI-backed features with careful attention to latency, hallucination, inconsistent output, and user trust. You will help ensure intelligent experiences are useful, understandable, and reliable for customers.You will help make pragmatic tradeoffs against ambiguous, fast-moving requirements instead of waiting for a fully defined spec.Raise the quality of the team through code review, mentorship, and unblocking teammates. You will communicate clearly, share context, and help others grow while keeping delivery moving.At Pendo, great Senior Software Engineers don't just follow instructions; You're AI-curious - genuinely.You're not using AI tools occasionally. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.Must-havesHands-on experience building with LLMs and AI agents, whether through production work or personal projects. Full-stack engineering experience with a frontend lean, including strong TypeScript skills, comfort working with the DOM, and the ability to reason about backend services.3+ years of experience building and scaling web applications.Experience defining success metrics for a feature and iterating based on real usage data.Strong grasp of software architecture, design principles, and API development.Nice-to-havesExperience working as, or closely alongside, a product manager, including writing specs, prioritizing a roadmap, or running discovery.Experience with browser DOM inspection or automation.Familiarity with Model Context Protocol or building tools for LLM agents.Familiarity with real-time data pipelines or streaming architectures.Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.Compensation: The expected salary range for this role to be performed in Sheffield, United Kingdom is 60,000 - 78,000.Benefits: Comprehensive, top-tier coverage in the United Kingdom, including medical, dental, and life coverage, combined with pension match, equity, and high-value lifestyle perks.Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Engineer - Software Engineering in Sheffield employer: Pendo
Pendo is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to shape technical strategies while working alongside talented colleagues. The hybrid work model not only promotes work-life balance but also allows you to engage directly with executive stakeholders, making your contributions impactful and rewarding.
