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For Companies At a Glance
- Tasks: Be a trusted technical advisor, guiding customers from discovery to platform adoption.
- Company: Pendo is a high-growth, pre-IPO company revolutionising software user interactions.
- Benefits: Enjoy flexible leave, comprehensive health coverage, and personal growth stipends.
- Why this job: Shape enterprise software experiences and accelerate your career in a supportive culture.
- Qualifications: 5+ years in customer-facing roles with enterprise accounts; SaaS experience preferred.
- Other info: Join a rapidly growing team and make a real impact in the tech industry.
The predicted salary is between 110000 - 150000 £ per year.
Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software—and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale.
As a Senior Enterprise Sales Engineer , you’ll be a trusted technical advisor and strategic partner to enterprise prospects and customers, helping them unlock the full value of Pendo’s platform.
Why This Role?
- Impact: You’ll shape how the world’s leading enterprises drive software adoption and user engagement.
- Growth: Our SE team has doubled in 2024 , offering real career acceleration.
- Culture: Pendo lives its values—our leadership invests in our people, and our customers rave about us.
- Autonomy & Influence: Take ownership, drive strategic deals, and work cross-functionally across the org.
What You’ll Do
- Be the Trusted Technical Expert – Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
- Deliver Impactful Demos – Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
- Run Proof of Value Engagements – Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
- Solve Technical Challenges – Address customer questions on security, integrations, deployment, and data privacy with confidence.
- Collaborate & Advocate – Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
- Stay Ahead of the Curve – Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
What We’re Looking For
- 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
3+ years of pre-sales experience, preferably in SaaS or software platforms. - Experience in value-based selling frameworks like MEDDICC (or similar).
- Hands-on technical expertise in web (HTML, CSS, JavaScript, REST APIs) or mobile technologies.
- Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
- A passion for sales excellence and a relentless drive to win.
- Fluency in English, additionally German or French would be hugely advantageous!
Bonus Points
- Experience selling digital adoption, digital transformation, or change management solutions.
- Familiarity withproduct teams and their unique challenges.
- Experience withSalesforce, Workday, ServiceNow, SAP , or other enterprise ecosystems.
- Startup/scale-up experience whereprocesses evolve fast and adaptability is key.
Compensation & Benefits
- OTE: £128,000 – £160,000 (70/30 split) , based on experience, skills, and internal equity.*Exceptional candidates may be considered above this range.
- Equity – Share in our success with stock options.
- Comprehensive Health Coverage – Private medical, dental, and vision benefits.
- Financial & Life Protection – Workplace pension, life assurance, and long-term disability
- Work-Life Balance – Flexible leave policy + open vacation days
- Family Support – 16 weeks of new parent leave + fertility & family-forming benefits.
- Mental Well-being – Access to Modern Health and an Employee Assistance Program.
- Lifestyle Perks – Cycle-to-work, commuter stipend, and travel insurance.
- Discounts & Rewards – Exclusive perks through Perks at Work.
- Personal Growth – Wellness & development stipends to invest in yourself.
Join Us & Shape the Future of Software Experience!
Apply today and become part of a company that’s changing how the world experiences software.
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Senior Sales Engineer - EMEA employer: Pendo
Contact Detail:
Pendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Engineer - EMEA
✨Tip Number 1
Familiarise yourself with Pendo's platform and its unique selling points. Understanding how Pendo revolutionises user interaction with software will allow you to speak confidently about its value during interviews.
✨Tip Number 2
Network with current or former employees of Pendo on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced by the Senior Sales Engineer role, which can help you tailor your approach.
✨Tip Number 3
Brush up on your technical skills related to web technologies and APIs, as these are crucial for the role. Being able to demonstrate your hands-on expertise will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with value-based selling frameworks like MEDDICC. Be ready to share specific examples of how you've successfully applied these methods in previous roles to drive sales.
We think you need these skills to ace Senior Sales Engineer - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing technical roles, especially with enterprise accounts. Emphasise your pre-sales experience and any familiarity with SaaS or software platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales excellence and your understanding of Pendo's mission. Mention specific experiences that demonstrate your ability to deliver impactful demos and solve technical challenges.
Highlight Technical Expertise: In your application, clearly outline your hands-on technical skills, particularly in web technologies like HTML, CSS, JavaScript, and REST APIs. This will show that you can confidently address customer questions on technical matters.
Showcase Presentation Skills: Include examples of your exceptional presentation and demo skills in your application. If possible, mention experiences where you successfully engaged both C-level executives and technical audiences, as this is crucial for the role.
How to prepare for a job interview at Pendo
✨Understand Pendo's Value Proposition
Before the interview, make sure you fully grasp what Pendo does and how it revolutionises user interaction with software. Be prepared to discuss how your skills can help drive software adoption and user engagement for enterprise clients.
✨Showcase Your Technical Expertise
As a Senior Sales Engineer, you'll need to demonstrate your hands-on technical knowledge. Be ready to discuss your experience with web technologies like HTML, CSS, and JavaScript, as well as your familiarity with REST APIs. Prepare examples of how you've solved technical challenges in previous roles.
✨Prepare Impactful Demos
Craft a mock demo that highlights how Pendo's platform can address specific pain points for potential clients. Tailor your presentation to resonate with both technical and executive audiences, showcasing your exceptional presentation skills.
✨Familiarise Yourself with Value-Based Selling
Brush up on value-based selling frameworks like MEDDICC. Be ready to explain how you've applied these methodologies in past roles to drive sales and customer success, particularly in enterprise environments.
