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- Tasks: Drive sales by closing deals with major brands across EMEA.
- Company: Pendo is a fast-growing AI product experience platform transforming user insights into actionable outcomes.
- Benefits: Enjoy competitive salaries, hybrid work options, and opportunities for personal and professional growth.
- Why this job: Join a dynamic team in a high-energy environment and make a real impact on product success.
- Qualifications: 5+ years of sales experience in SaaS, with a proven track record of closing large deals.
- Other info: Pendo values diversity and offers accommodations for applicants with disabilities.
The predicted salary is between 54000 - 84000 £ per year.
Job Description
Pendo is a product experience platform that leverages AI to help companies understand user behavior, personalize in-app experiences, and drive feature adoption. Its AI-powered analytics and guidance tools enable smarter product decisions, reduce churn, and accelerate growth by turning user insights into actionable outcomes — all without writing a line of code.
We work with some of the biggest brands in the world, and are a high-growth, pre-IPO company. We're looking for great people, passionate about AI to join our team as a Enterprise Account Director, EMEA.
About the Position:
As an Enterprise Account Director in EMEA, you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our EMEA Managing Director and CRO, and any other resources needed to close net new logos and business in existing accounts.
The Enterprise Sales team is responsible for new and existing business across the EMEA Enterprise business segment (2,000+ employees), a critical growth area for Pendo comprising over 50% of our global ARR.
As an Enterprise Account Director on this team, you will have a strong pipeline generation focus and work to secure Pendo's revenue opportunities, which will be an integral part of growing our business in EMEA. We offer competitive salaries, great benefits, room for personal and professional growth, and a high-energy environment. This role suits a very hungry, determined, and driven new-logo hunter who wants to close Enterprise deals with some of the largest brands across EMEA and exceed goals and quota.
Role Responsibilities
- Work full-cycle deals from discovery to close
- Research and target new Enterprise accounts using prospecting tools
- Be an integral part of Pendo's Sales team in London
- Build and manage a territory plan across the region
- Learn and demonstrate the Pendo platform to new and prospective customers
Minimum Qualifications
- 5+ years of sales success, preferably in an entrepreneurial SaaS environment
- Proven success in closing net-new logos with deal sizes of 100k–$1m+ ARR
- Consistent track record of overachievement
- Ability to embrace feedback and hold yourself accountable
- Ability to learn technology basics and apply them to business situations
- Ability to work in team-based complex sales cycles involving and leveraging Pendo Execs and Partners
- MEDDPICC and/or Force Management Methodology preferred
This is a hybrid position, splitting your working week between our London office and your home.
This position offers an excellent opportunity to gain experience in a fast-paced software startup, contributing to the growth of product teams and customer experience teams around the world.
Pendo was founded in 2013 by former product managers, who built a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation & Process
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions, including offers made within and over the expected salary range, are based on qualifications, experience, skillset, and internal equity relative to peers at the company.
A quick note from us: Every application we receive is personally reviewed by someone on our team. While we're proud to be an AI company and use AI in many parts of our work, your profile is always read by a real person who values the time and care you put into applying.
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Enterprise Account Director New London, UK employer: Pendo
Contact Detail:
Pendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Director New London, UK
✨Tip Number 1
Familiarise yourself with Pendo's product offerings and the AI technology behind them. Understanding how their platform enhances user experience will allow you to speak confidently about its benefits during interviews.
✨Tip Number 2
Network with current or former employees of Pendo on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales successes in detail, especially those involving large enterprise deals. Be ready to share specific examples that highlight your ability to close high-value contracts and exceed quotas.
✨Tip Number 4
Research the MEDDPICC and Force Management methodologies if you're not already familiar with them. Being able to demonstrate your understanding of these frameworks during discussions can set you apart as a candidate who is well-prepared for the role.
We think you need these skills to ace Enterprise Account Director New London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the SaaS sector. Emphasise your track record of closing deals and any specific achievements that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AI and your understanding of Pendo's mission. Mention how your skills and experiences make you a perfect fit for the Enterprise Account Director position.
Showcase Relevant Skills: In your application, highlight skills such as pipeline generation, territory management, and familiarity with sales methodologies like MEDDPICC. Provide examples of how you've successfully applied these skills in previous roles.
Research Pendo: Familiarise yourself with Pendo's products and their impact on user experience. This knowledge will help you demonstrate your enthusiasm for the company and its offerings during the application process.
How to prepare for a job interview at Pendo
✨Know Your Numbers
As an Enterprise Account Director, you'll need to demonstrate your sales success. Be prepared to discuss specific figures from your past roles, such as deal sizes and revenue generated. Highlight your track record of overachievement to show you can deliver results.
✨Understand Pendo's Platform
Familiarise yourself with Pendo's product experience platform before the interview. Understand how it leverages AI to enhance user experiences and drive feature adoption. This knowledge will help you articulate how you can contribute to the company's growth.
✨Research the Market
Take time to research the EMEA market and identify potential enterprise accounts that Pendo could target. Being able to discuss these insights during your interview will demonstrate your proactive approach and understanding of the competitive landscape.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work in complex sales cycles. Prepare examples from your previous experience where you've successfully navigated challenges, collaborated with teams, and closed deals.
