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For Companies At a Glance
- Tasks: Be a trusted technical advisor, guiding customers from discovery to full platform adoption.
- Company: Pendo is a high-growth, pre-IPO company revolutionising software user interactions.
- Benefits: Enjoy flexible leave, comprehensive health coverage, and personal growth stipends.
- Why this job: Shape enterprise software experiences and accelerate your career in a supportive culture.
- Qualifications: 5+ years in customer-facing roles with enterprise accounts and 3+ years in pre-sales.
- Other info: Exceptional candidates may receive compensation above the stated range.
The predicted salary is between 110000 - 150000 £ per year.
Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software—and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale. As a Senior Enterprise Sales Engineer, you’ll be a trusted technical advisor and strategic partner to enterprise prospects and customers, helping them unlock the full value of Pendo’s platform.
Why This Role?
- Impact: You’ll shape how the world’s leading enterprises drive software adoption and user engagement.
- Growth: Our SE team has doubled in 2024, offering real career acceleration.
- Culture: Pendo lives its values—our leadership invests in our people, and our customers rave about us.
- Autonomy & Influence: Take ownership, drive strategic deals, and work cross-functionally across the org.
What You’ll Do
- Be the Trusted Technical Expert: Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
- Deliver Impactful Demos: Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
- Run Proof of Value Engagements: Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
- Solve Technical Challenges: Address customer questions on security, integrations, deployment, and data privacy with confidence.
- Collaborate & Advocate: Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
- Stay Ahead of the Curve: Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
What We’re Looking For
- 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
- 3+ years of pre-sales experience, preferably in SaaS or software platforms.
- Experience in value-based selling frameworks like MEDDICC (or similar).
- Hands-on technical expertise in web (HTML, CSS, JavaScript, REST APIs) or mobile technologies.
- Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
- A passion for sales excellence and a relentless drive to win.
- Fluency in English, additionally German or French would be hugely advantageous!
Bonus Points
- Experience selling digital adoption, digital transformation, or change management solutions.
- Familiarity with product teams and their unique challenges.
- Experience with Salesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
- Startup/scale-up experience where processes evolve fast and adaptability is key.
Compensation & Benefits
- OTE: £128,000 - £160,000 (70/30 split), based on experience, skills, and internal equity. Exceptional candidates may be considered above this range.
- Equity: Share in our success with stock options.
- Comprehensive Health Coverage: Private medical, dental, and vision benefits.
- Financial & Life Protection: Workplace pension, life assurance, and long-term disability.
- Work-Life Balance: Flexible leave policy + open vacation days.
- Family Support: 16 weeks of new parent leave + fertility & family-forming benefits.
- Mental Well-being: Access to Modern Health and an Employee Assistance Program.
- Lifestyle Perks: Cycle-to-work, commuter stipend, and travel insurance.
- Discounts & Rewards: Exclusive perks through Perks at Work.
- Personal Growth: Wellness & development stipends to invest in yourself.
Join Us & Shape the Future of Software Experience! Apply today and become part of a company that’s changing how the world experiences software.
Sr. Sales Engineer employer: Pendo.io
Contact Detail:
Pendo.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Sales Engineer
✨Tip Number 1
Familiarise yourself with Pendo's platform and its unique selling points. Understanding how Pendo revolutionises user interaction with software will allow you to speak confidently about its value during interviews.
✨Tip Number 2
Network with current or former employees of Pendo on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with value-based selling frameworks like MEDDICC. Be ready to share specific examples of how you've successfully applied these methods in previous roles, especially in enterprise settings.
✨Tip Number 4
Stay updated on industry trends related to digital adoption and transformation. Being knowledgeable about current challenges and solutions in the market will demonstrate your commitment and expertise during discussions.
We think you need these skills to ace Sr. Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing technical roles and pre-sales environments. Emphasise your expertise in SaaS or software platforms, as well as any experience with value-based selling frameworks like MEDDICC.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales excellence and how your skills align with Pendo's mission. Mention specific achievements that demonstrate your ability to drive software adoption and user engagement.
Showcase Technical Skills: Clearly outline your hands-on technical expertise in web technologies (HTML, CSS, JavaScript, REST APIs) or mobile technologies. Provide examples of how you've solved technical challenges in previous roles.
Prepare for the Interview: Research Pendo’s platform and be ready to discuss how you would approach delivering impactful demos and running proof of value engagements. Familiarise yourself with industry trends and competitors to showcase your knowledge during the interview.
How to prepare for a job interview at Pendo.io
✨Understand the Product Inside Out
Before your interview, make sure you have a solid understanding of Pendo's platform and its features. Familiarise yourself with how it drives software adoption and user engagement, as this will help you articulate its value to potential customers.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to answer questions about web technologies like HTML, CSS, JavaScript, and REST APIs. Brush up on common technical challenges that enterprise clients face and how Pendo can address them.
✨Showcase Your Presentation Skills
Since delivering impactful demos is a key part of the job, practice presenting complex information clearly and engagingly. Tailor your examples to resonate with both technical and executive audiences, demonstrating your adaptability.
✨Familiarise Yourself with Value-Based Selling
Review value-based selling frameworks like MEDDICC, as this experience is crucial for the role. Be prepared to discuss how you've successfully applied these frameworks in previous roles to drive sales and customer satisfaction.
