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- Tasks: Drive revenue growth by analysing data and developing strategies for sales operations.
- Company: Pendo is a fast-growing software company focused on enhancing product experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, bonuses, and stock options.
- Why this job: Join a dynamic team tackling exciting challenges in a vibrant startup culture.
- Qualifications: 2+ years in consulting or B2B SaaS roles; strong analytical skills required.
- Other info: Pendo values diversity and offers accommodations for applicants with disabilities.
The predicted salary is between 44000 - 57000 £ per year.
Join to apply for the Sales Operations Manager – EMEA + APAC role at Pendo.io
Join to apply for the Sales Operations Manager – EMEA + APAC role at Pendo.io
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Pendo is a rapidly scaling software business helping other companies create the best product experience.
To scale with its growth, Pendo is looking for a self-starter, strategic, and analytical Sales Operations Manager to help our revenue teams across EMEA and APAC grow as efficiently and effectively as possible. As a Sales Ops Manager at Pendo, you will be responsible for analyzing data, identifying trends, and developing strategies that will help us optimize our revenue processes and drive revenue growth. This role will partner closely with the organization\’s Sales, Marketing, and Data Analytics leaders and is an individual contributor role.
This role will tackle some of Pendo\’s most challenging business problems. You will tasked to take on unstructured problems and drive them to actionable business insights and outcomes. The ideal candidate will have a bias to act, be a problem solver, and be enthusiastic about the opportunity to partner cross-functionally to build programs that will support a high-growth, high-efficiency company.
Key Role Responsibilities
- Support our highest growth segments, including our most strategic accounts and reseller program.
- Deliver data insights critical to understanding business performance and efficiency.
- Take ownership of cross-functional initiatives and lead them to tangible business results.
- Partner with sales and marketing leaders to develop thoughtful and innovative strategies to optimize performance and reduce operational costs
- Recommend and drive initiatives and tactics to improve performance and productivity across all growth channels.
- Work with cross-functional partners to understand requirements and drive joint projects.
Minimum Qualifications
- 2+ years of experience in Management Consulting, Investment Banking, or B2B SaaS Ops/Strategy/Growth roles
- Experience presenting analyses and recommended actions to senior leadership
- Willingness to roll up sleeves and get things done
- Strong analytical skills and attention to detail with the capability to appropriately define issues, questions, and data
- Advanced Excel skills
Preferred Qualifications
- Experience in Management Consulting and a high-growth B2B SaaS company
- Experience with Looker and Salesforce
- Understanding of a B2B SaaS sales funnel and key operational metrics
This is a hybrid position working 3 days per week from our office in central London.
Pendo Description
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society\’s experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo\’s future. Our culture is passionate, dynamic, and fun.
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected salary range for this role to be performed in London is £51,000 – £64,300 + Bonus + RSU + Benefits. However, we may have flexibility on this for an exceptional candidate.
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Software Development
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Sales Operations Manager - EMEA + APAC employer: Pendo.io
Contact Detail:
Pendo.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager - EMEA + APAC
✨Tip Number 1
Familiarise yourself with Pendo's products and services. Understanding their software solutions will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Pendo on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your analytical skills and problem-solving abilities. Highlighting relevant achievements will help you stand out as a candidate who can tackle the challenges outlined in the job description.
✨Tip Number 4
Stay updated on industry trends related to B2B SaaS and sales operations. Being knowledgeable about current market dynamics will allow you to contribute meaningfully to discussions during interviews and show that you're proactive about your professional development.
We think you need these skills to ace Sales Operations Manager - EMEA + APAC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, management consulting, or B2B SaaS. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Pendo's mission. Discuss specific examples of how your analytical skills and problem-solving abilities have led to successful outcomes in previous roles.
Showcase Analytical Skills: Provide concrete examples of how you've used data analysis to drive business decisions. Mention any tools you are proficient in, such as Excel, Looker, or Salesforce, to strengthen your application.
Highlight Cross-Functional Collaboration: Emphasise your experience working with different teams, such as sales and marketing. Describe how you’ve successfully led initiatives that required collaboration across departments to achieve business goals.
How to prepare for a job interview at Pendo.io
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sales Operations Manager at Pendo. Familiarise yourself with their focus on data analysis, trend identification, and cross-functional collaboration. This will help you tailor your responses to demonstrate how your skills align with their needs.
✨Showcase Analytical Skills
Prepare to discuss specific examples where you've used analytical skills to drive business results. Highlight your experience with data insights and how they contributed to performance optimisation in previous roles, especially in B2B SaaS environments.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Be ready to discuss unstructured problems you've tackled in the past and the actionable insights you derived from them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Cross-Functional Collaboration
Since the role involves partnering with sales and marketing leaders, prepare examples that showcase your ability to work collaboratively across teams. Discuss any initiatives you've led that required input from multiple departments and the outcomes achieved.
