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- Tasks: Support service planning and monitor performance to drive positive change.
- Company: Pendle Borough Council, a vibrant community-focused organisation.
- Benefits: Flexible working hours, up to 31 days annual leave, and great pension options.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Experience in office administration and strong IT skills required.
- Other info: Join a diverse team in a scenic location with excellent career growth.
The predicted salary is between 30000 - 40000 £ per year.
Career Graded Post - Progression through the scales will be dependent on qualification success and experience. Are you passionate about making a difference? Join us in driving positive change at Pendle Borough Council - a borough full of energy, ambition, and diverse communities.
We’re looking for a dynamic, enthusiastic individual to join our Client & Performance Team. In this role, you’ll support the Council’s annual service planning process and help monitor the performance of our services throughout the year. You’ll also collaborate with teams across the Council and with external partners to develop creative, practical solutions that improve efficiency, strengthen working practices, and support our digital transformation journey.
We’re looking for someone with experience in office administration, strong IT skills, and the ability to collate, analyse, and present information clearly. You’ll need excellent attention to detail, strong communication, numeracy and organisational skills—and, most importantly, a positive, can do attitude.
Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.
We offer:
- Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours
- Up to 31 days annual leave
- Flexible contracts requiring 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire
Our Benefits include:
- Local Government Pension Scheme
- Option to buy extra annual leave
- Cycle to Work, home tech, and car salary sacrifice schemes
- Discounts at major retailers via the Vivup programme
- Access to Employee Assistance Programme
We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age.
Client & Performance Officer in Nelson employer: Pendle Borough Council
Contact Detail:
Pendle Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client & Performance Officer in Nelson
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pendle Borough Council and its values. Show us that you’re not just another candidate; demonstrate your passion for making a difference and how your skills align with our mission.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to present your ideas clearly is key. Remember, we want to see that positive, can-do attitude shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Pendle Borough Council.
We think you need these skills to ace Client & Performance Officer in Nelson
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Client & Performance Officer. We want to see how you can make a difference at Pendle Borough Council!
Showcase Your Skills: Don’t forget to emphasise your strong IT skills and your ability to analyse and present information clearly. We’re looking for someone who can bring a positive, can-do attitude to the team, so let that shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make your key achievements stand out. We appreciate attention to detail, so proofread your application before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at Pendle Borough Council
✨Know Your Stuff
Before the interview, make sure you understand Pendle Borough Council's mission and values. Familiarise yourself with their service planning process and how your role as a Client & Performance Officer fits into that. This shows you're genuinely interested and ready to contribute.
✨Show Off Your Skills
Highlight your office administration experience and strong IT skills during the interview. Be prepared to discuss specific examples of how you've collated, analysed, and presented information in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly
Since strong communication is key for this position, practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences. This will help you present your ideas in an organised manner.
✨Bring a Positive Attitude
The job description mentions a 'can do attitude' as essential. Make sure to convey your enthusiasm for the role and your willingness to tackle challenges. Share examples of how you've approached problems positively in the past, showing that you're ready to drive positive change at Pendle Borough Council.