- Help process and monitor taxi and private hire driver, vehicle, and operator licence applications
- Administer taxi tests for new applicants
- Handle queries from applicants in person, by phone, and by email
- Keep accurate records and update licensing systems
- Carry out general admin tasks, including managing files, updating our web pages, and helping prepare Committee agendas
Good IT knowledge and strong keyboard skills to input information accurately - Ability to have attention to detail for completing licensing applications
- Previous office administration experience
- Good customer service awareness
- Strong literacy skills for writing letters and emails
- Basic numeracy skills to calculate invoices and fees
Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours - Up to 31 days annual leave
Our Benefits include:
- Local Government Pension Scheme
- Option to buy extra annual leave
- Cycle to Work, home tech, and car salary sacrifice schemes
- Discounts at major retailers via the Vivup programme
- Access to Employee Assistance Programme
We welcome applicants from all backgrounds and do not discriminate on any basis, including age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex or sexual orientation. Please note: we are unable to support visa sponsorship for this post as the occupation code for the role is not one that is eligible for a skilled worker visa.
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Taxi Licensing Assistants in Manchester employer: Pendle Borough Council
Pendle Borough Council is an excellent employer, offering a flexible and impactful role as a Housing Needs Officer within a supportive work culture that prioritises community welfare. Employees benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a real difference in the lives of local residents. Working in this vibrant location allows for meaningful engagement with the community, enhancing job satisfaction and personal growth.
