At a Glance
- Tasks: Support line management and collaborate with a team in financial management.
- Company: Join a leading not-for-profit organisation dedicated to independent living for people with disabilities.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Other info: This role is perfect for those looking to gain experience in the non-profit sector.
- Why this job: Make a real impact while working in a mission-driven culture that values inclusivity.
- Qualifications: No specific qualifications required; just a passion for helping others and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Reviewing Officer to provide support to the line management and work within the team of Penderels Trust Financial Money Management Department. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location:(Hybrid working) Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary: £25,469 per annum / £11,014 pro rata
Hours:16 hours per week
Working days & times:Wednesday & Thursday 9:00 am 2:30 pm, and Friday 9:00 am 3:30 pm
Perks: Investors in People: Gold Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
The Role of Reviewing Officer - Your main duties will include:
Review new referrals and contact the referrer to ensuring all mandatory information that has been provided and is correct prior to case allocation.
To carry out telephone triage calls with new service users, ensuring all details on referral are correct, before adding to CRM.
To audit and monitor the accounts for all services provided in the Financial Money Management Department Appointeeships teams including active service users awaiting to be allocated and closure of accounts.
You will produce and maintain accurate detailed reports and statistical information for your line manager as required for both Penderels trust and Local authorities.
Support individuals with Motability administration tasks, ensuring all relevant documents have been received and any endorsement the PAs may have been declared to the insurance provider.
To monitor and update the service users Trackers within the agreed timescale
Accompanying Independent Living Advisers on Service User visits if necessary
To liaise with the Local Authorities, DWP and other departments.
Ad-hoc admin duties
Skills, Experience and Qualification - We are looking for someone with the following attributes:
Ability to communicate clearly both verbally and in writing adapting your style to suit the audience.
Ability to work in a fast-paced environment
Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
Ability to input and maintain accurate data records.
Excellent telephone manner
Ability to work as part of a team and on own initiative.
Ability to work flexible and to deadlines.
Hold minimum GCSE Grade '4 or equivalent in English and Maths
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Interviews: If you believe you have what it takes to succeed in the role as Reviewing Officer then please apply. We do not offer visa sponsorship so you must be eligible to work in the UK to apply.Interviews will take place face to face at our Head office. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails).
Closing date: Wednesday 3rd June 2026
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Reviewing Officer in Coventry employer: Penderels Trust
Penderels Trust is an exceptional employer, offering a supportive work environment where team collaboration is at the heart of our mission to empower individuals with disabilities. Located in Cove, we provide our employees with meaningful opportunities for professional growth and development, alongside a strong commitment to work-life balance and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Reviewing Officer in Coventry
✨Tip Number 1
Familiarise yourself with the specific contracts and services that Penderels Trust provides. Understanding their mission and how they support individuals with disabilities will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Penderels Trust to gain insights into the company culture and expectations for the Reviewing Officer role. This can provide you with valuable information that you can use to tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in financial management and how it relates to supporting local authorities. Be ready to share specific examples of how you've successfully managed similar responsibilities in the past.
✨Tip Number 4
Showcase your teamwork skills, as this role involves working closely with line management and other team members. Think of examples where you've effectively collaborated to achieve a common goal, and be prepared to share these during your conversations.
We think you need these skills to ace Reviewing Officer in Coventry
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Reviewing Officer position. Understand the key responsibilities and required skills, especially those related to supporting line management and working with local authorities.
Tailor Your CV:Customise your CV to highlight relevant experience in financial management and support roles. Emphasise any previous work with not-for-profit organisations or in similar environments, showcasing your ability to work within a team.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for independent living services and your understanding of the needs of people with disabilities. Mention specific examples of how your skills align with the role and the mission of Penderels Trust.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Penderels Trust
✨Understand the Organisation's Mission
Before your interview, take some time to research Penderels Trust and its mission. Understanding their commitment to providing independent living services will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Teamwork Skills
As the role involves working within a team, be prepared to discuss your previous experiences in collaborative environments. Highlight specific examples where you contributed to a team's success, especially in financial management or support roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to manage finances or support line management, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the team dynamics, challenges faced by the Financial Money Management Department, or how success is measured in the role. It shows your enthusiasm and engagement.
