At a Glance
- Tasks: Provide essential admin support and deliver excellent customer service to our Lincolnshire team.
- Company: Join a leading not-for-profit organisation making a difference in independent living services.
- Benefits: Enjoy a competitive salary, generous leave, and health perks in a supportive environment.
- Other info: Flexible working hours with opportunities for career growth and personal development.
- Why this job: Make a real impact while developing your skills in a dynamic, hybrid working role.
- Qualifications: Good knowledge of Microsoft Office and experience in customer service are essential.
The predicted salary is between 25366 - 25366 £ per year.
We are currently looking for a Clerical Officer to provide administrative support to our Lincolnshire team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Hybrid working, with regular travel to the office as required. The role is currently based in Sleaford (NG37 9PF), with plans to relocate to the North Hykeham area in the near future.
Salary: £25,366 per annum / £16,454 pro rata
Hours: 24 hours per week.
Working days & times: Monday, Tuesday, Thursday and Friday 9:30 am to 4:00 pm
Perks:
- Investors in People: Gold Accreditation
- Mindful Employer
- Health and Wellbeing Champions
- Employee assistance programme
- Corporate Health Cash Plan
- Subsidised car breakdown cover
- Death in service benefit
- Paynow (Stream)
- 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service)
- 2 Additional leave days in December (After 12 months service)
The Role of Clerical Officer:
- Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Lincolnshire team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade '4' or equivalent in English and Maths.
Interview: If you believe you have what it takes to succeed in the role as Clerical Officer then please apply. Interviews will take place via video conferencing software. We do not offer visa sponsorship so you must be eligible to work in the UK to apply. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our emails).
Closing date: Wednesday 11th August 2026
Clerical Officer in Lincolnshire employer: Penderels Trust
Penderels Trust is an exceptional employer that prioritises the well-being and development of both its employees and the individuals they support. With a strong focus on fostering meaningful relationships and a supportive work culture, staff are encouraged to grow through training and flexible working hours that accommodate personal commitments. Located in Washington, England, the company offers a unique opportunity to make a positive impact in the community while enjoying a rewarding and fulfilling career.
