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- Tasks: Provide advice to individuals with disabilities living independently and manage your own caseload.
- Company: Join Penderels Trust, a Disability Confident employer dedicated to supporting individuals with disabilities.
- Benefits: Enjoy flexible homeworking, competitive salary, and opportunities for personal development.
- Other info: This role requires travel to meet clients and involves regular training sessions.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: GCSE Grade '4' or equivalent in English and Maths; customer service experience preferred.
The predicted salary is between 20843 - 21383 £ per year.
We are looking for someone to provide advice and information to people with disabilities who live independently. This is a homeworking post, with the expectation that the successful applicant will travel to one of the following service areas: Grimsby/East Riding of Yorkshire/Nottinghamshire/North & Northeast Lincolnshire, when necessary to meet with service users at home.
Location: Homeworking, but there will be 6 weekly in person meetings in Edwinstowe and in person training.
Salary: The full-time equivalent is £25,610 per annum, the pro-rata salary is £13,843 per annum.
Hours: 20 hours per week.
Days & Times: Monday to Friday, 9:00am to 1:00pm.
Closing date: Friday 20th June 2025.
Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders).
The Role
- Advising individuals on all aspects of their care packages, including financial aspects.
- Supporting clients with their direct payment account including calculations and monitoring of funds.
- Managing your own caseload.
- Supporting individuals with the recruitment and ongoing management of care staff.
- Providing accurate information in a clear and concise format that meets the individual's needs.
- Recording and maintaining accurate records and providing reports as required.
- Organising and attending meetings/reviews with individuals, colleagues and local authority staff.
Skills, Experience and Qualifications
- Experience of providing information or advice to others or within a customer service environment.
- The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience.
- The ability to manage diary and workload effectively.
- The ability to produce letters and other documents to a high standard.
- The ability to input and maintain accurate data records.
- The ability to work as part of a team and on own initiative.
- The ability to work flexibly and to deadlines.
- Current driving licence and unrestricted use of vehicle.
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Hold minimum GCSE Grade '4' or equivalent in English and Maths.
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Independent Living Adviser employer: Penderels Trust
Contact Detail:
Penderels Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Adviser
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with disabilities. Understanding their challenges and how to provide effective support will demonstrate your commitment and suitability for the role.
✨Tip Number 2
Network with professionals in the field of independent living and disability support. Attend relevant workshops or online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for the interview by practising common questions related to advising individuals on care packages. Think about real-life scenarios where you've successfully supported someone, as this will showcase your experience effectively.
✨Tip Number 4
Make sure you are comfortable with the technology used for video conferencing. Test your equipment beforehand to ensure a smooth interview process, as this reflects your professionalism and readiness for remote work.
We think you need these skills to ace Independent Living Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in providing advice or information, particularly in a customer service context. Emphasise any roles where you've communicated clearly and managed your own workload.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about supporting individuals with disabilities. Mention specific skills that align with the job description, such as your ability to produce high-quality documents and manage data records.
Showcase Your Communication Skills: Since clear communication is key for this role, consider including examples of how you've adapted your communication style for different audiences. This could be in your CV or cover letter.
Prepare for the Interview: If shortlisted, prepare for both face-to-face and video interviews. Think about how you can demonstrate your ability to work independently and as part of a team, as well as your flexibility in managing your workload.
How to prepare for a job interview at Penderels Trust
✨Show Your Empathy
As an Independent Living Adviser, you'll be working with individuals who have disabilities. It's crucial to demonstrate your understanding and empathy during the interview. Share examples of how you've supported others in similar situations or how you would approach sensitive topics.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you adapt your communication style to suit different audiences. You might want to provide examples of how you've successfully conveyed complex information clearly and concisely in previous roles.
✨Demonstrate Organisational Skills
Managing your own caseload and diary is essential for this position. During the interview, talk about your experience with time management and organisation. You could mention specific tools or methods you use to keep track of tasks and deadlines.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.