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- Tasks: Provide admin support and excellent customer service for our BARDS team.
- Company: Join a leading not-for-profit organisation dedicated to independent living services.
- Benefits: Enjoy hybrid working, competitive salary, and generous leave entitlements.
- Why this job: Make a difference while gaining valuable experience in a supportive environment.
- Qualifications: Good knowledge of Microsoft Office and strong customer service skills required.
- Other info: Guaranteed interview for disabled candidates meeting the job criteria.
The predicted salary is between 20300 - 25300 £ per year.
We are currently looking for a Clerical Officer to provide administrative support to our BARDS (Barnsley, Rotherham, Derbyshire, South Yorkshire) team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Penderels Trust, Maple House, Maple Estate, Stocks Lane, Barnsley, S75 2BL
Salary: £25,366 per annum / £10,969 pro rata
Hours: 16 hours per week.
Working days & times: (Hybrid working) Monday in office and Tuesday at home, 8:30am to 5:00pm
Perks:
- Investors in People: Silver Accreditation
- Mindful Employer
- Health and Wellbeing Champions
- Employee assistance programme
- Corporate Health Cash Plan
- Subsidised car breakdown cover
- Death in service benefit
- Paynow (Stream)
- 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service)
- 2 Additional leave days in December (After 12 months service)
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
The Role of Clerical Officer - Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the BARDS team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications - We are looking for someone with the following attributes:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade '4' or equivalent in English and Maths.
Interview: If you believe you have what it takes to succeed in the role as Clerical Officer then please apply. Interviews will take place via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our emails).
Closing date: Friday 20th February 2026
Clerical Officer employer: Penderels Trust
Contact Detail:
Penderels Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Get to know the company! Research Penderels Trust and their values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to clerical duties and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part, even if it's a video interview! Make sure you look professional and presentable. It sets a good tone and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Clerical Officer role. We want to see how you can bring value to our BARDS team!
Show Off Your Customer Service Skills: Since this role involves providing a professional customer service experience, don’t forget to mention any relevant experience you have in this area. We love candidates who can connect with our clients!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you into the interview process!
How to prepare for a job interview at Penderels Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clerical Officer. Familiarise yourself with the tasks mentioned in the job description, like providing clerical support and managing databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves providing a professional customer service experience, think of examples from your past work where you've excelled in this area. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will highlight your suitability for the position.
✨Brush Up on Your Tech Skills
The job requires a good working knowledge of Microsoft Office packages. Make sure you're comfortable using Word, Excel, and Outlook. If you can, practice creating documents, spreadsheets, and emails before the interview. Being tech-savvy will give you an edge and show that you're prepared for the role.
✨Prepare for Video Conferencing
As interviews will be conducted via video conferencing, ensure you're familiar with the software being used. Test your camera and microphone beforehand, and choose a quiet, well-lit space for the interview. This will help you come across as professional and focused during your conversation.
