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- Tasks: Provide admin support to our BARDS team and deliver excellent customer service.
- Company: Join a leading not-for-profit organisation supporting independent living for people with disabilities.
- Benefits: Competitive salary, hybrid working, generous leave, and employee assistance programmes.
- Why this job: Make a difference while gaining valuable experience in a supportive environment.
- Qualifications: Good knowledge of Microsoft Office and experience in customer service required.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 25366 - 25366 £ per year.
We are currently looking for someone to provide administrative support to our BARDS (Barnsley, Rotherham, Derbyshire, South Yorkshire) team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Penderels Trust, Maple House, Maple Estate, Stocks Lane, Barnsley, S75 2BL
Salary: £25,366 per annum / £10,969 pro rata
Hours: 16 hours per week. Working days & times: (Hybrid working) Monday in office and Tuesday at home, 8:30am to 5:00pm
Closing date: Monday 19th January 2026
Interview: Interviews will take place via video conferencing software. Further details will be discussed with applicants who are shortlisted; you will be contacted by email (please check your junk/spam folders for our emails).
The Role - Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the BARDS team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications - We are looking for someone with the following attributes:
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade '4' or equivalent in English and Maths.
Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially, (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Paynow (Stream)
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Locations
Clerical Officer in Barnsley, Yorkshire employer: Penderels Trust
Contact Detail:
Penderels Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer in Barnsley, Yorkshire
✨Tip Number 1
Get to know the company! Research Penderels Trust and understand their mission. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to clerical duties and customer service. We can even help you with mock interviews to boost your confidence before the big day.
✨Tip Number 3
Dress the part, even if it's a video interview! Make sure you look professional from head to toe. It sets a good impression and helps you feel more confident while answering questions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Clerical Officer in Barnsley, Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the role of Clerical Officer. We want to see how you can bring value to our BARDS team, so don’t hold back on showcasing your relevant experience!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience you have with customer service or minute taking. We’re looking for someone who can manage data effectively and produce high-quality correspondence, so let us know how you’ve done this in the past!
Be Professional Yet Personable: While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re a friendly team at StudySmarter, and we value candidates who can communicate well and fit into our culture. A little warmth goes a long way!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Penderels Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Clerical Officer role and its responsibilities. Familiarise yourself with the tasks mentioned in the job description, like providing clerical support and managing databases. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Tech Skills
Since a good working knowledge of Microsoft Office is essential, brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles, especially for tasks like producing reports or managing data. Maybe even prepare a quick example of a project where you excelled using these applications.
✨Prepare for Customer Service Scenarios
Given the emphasis on providing a professional customer service experience, think of specific examples from your past work where you handled customer inquiries or resolved issues. Practising these scenarios will help you articulate your experience clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about the team dynamics within the BARDS team or how success is measured in this position. It’s a great way to demonstrate your enthusiasm and engagement.
