Pencil is seeking an Account Manager, Customer Success to own the commercial health and trajectory of a portfolio of accounts. You will work with the Customer Success Technical Manager to align platform experience with client goals and own expansions and renewals.
You’ll build trusted relationships with stakeholders, manage QBRs and renewal timelines, and ensure comprehensive, client-ready documentation while thinking strategically about account plans and value realization.
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Remote SaaS Account Manager - Growth & Renewals employer: Pencil
Pencil is an exceptional employer that fosters a dynamic and inclusive work culture, empowering its employees to take ownership of their roles while driving innovation in the Product and Engineering sectors. With a strong emphasis on professional development, you will have access to numerous growth opportunities and the chance to collaborate with global stakeholders, all within a fast-paced environment that values data-driven decision-making and outstanding candidate experiences.
