At a Glance
- Tasks: Join our Internal Sales Team to win new business and build customer relationships.
- Company: We are a dynamic company focused on sales and customer satisfaction.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Other info: Must live within commuting distance of Willand; no sponsorship available.
- Why this job: Perfect for those passionate about sales and achieving targets in a fast-paced setting.
- Qualifications: Experience in telephone sales and customer service is essential; sales experience is a plus.
The predicted salary is between 28800 - 42000 £ per year.
Full Time 37.5 hours, 9am-5.30pm Monday to Friday.
We are currently seeking an ambitious, driven and hard-working Internal Sales Advisor to join our Internal Sales Team.
Do you enjoy winning new business and building long standing relationships with customers? Are you committed to being part of a fast-paced sales environment? Do you enjoy working in a team environment? If so, then you could be the right candidate for this role.
The ideal candidate will have extensive experience in a telephone sales environment handling outbound calls ideally to both known and new contacts. Knowledge and/or experience of Customer Service principles and practices is essential for this position as is an excellent telephone manner. Experience in sales in any form; face-to-face, online, account management is also welcomed bringing with it a knowledge of sales techniques, closing deals and achieving sales targets.
Day to day you will be managing all necessary sales administration as part of the Internal Sales team to include keeping the customer database accurate and up to date by recording information gathered from qualifying calls such as business type, spending patterns and any other relevant details.
As an Internal Sales Advisor along with the rest of the Internal Sales Team you will be expected to identify and grow your account base through providing customer education and identifying upselling opportunities and feeding these leads where appropriate to our team of Business Development Managers.
With a passion for sales and achieving targets you will assist in hunting for new business and expanding existing accounts by maintaining regular contact, following up on promotions, supporting marketing efforts and re-engaging fading accounts. You will also be used to working in a KPI oriented environment and be dedicated to achieving not only your own but your teams’ targets.
An ability to confidently create and build value in customer conversations is essential as is escalating priority issues, concerns, or opportunities to the Internal Sales Supervisor.
This role can benefit from our hybrid working policy which requires three days minimum working at our offices in Willand and up to two days working from home; however, during completion of training we will require you to remain on site.
Please be aware that unfortunately we are not able to provide employment sponsorship to candidates at this moment in time. You will be required to live within a commutable distance of Willand (EX15 2QW) in order to apply for this role.
Sales Advisor in Willand employer: PenCarrie Ltd
At PenCarrie, we pride ourselves on being a leading family business in the garment decoration industry, offering a vibrant work culture that values collaboration and customer focus. As a Legal Counsel, you'll have the unique opportunity to engage directly with commercial decision-making while benefiting from our supportive environment that encourages professional growth and flexible working arrangements. Join us to develop your legal expertise in a dynamic setting where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Willand
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you in conversations but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Practice your telephone sales techniques. Since this role heavily involves outbound calls, honing your skills in engaging customers over the phone can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work in a KPI-driven environment. Be prepared to discuss how you've met or exceeded targets in previous roles, as this is crucial for success in our Internal Sales Team.
✨Tip Number 4
Network with current employees or industry professionals. Gaining insights about our company culture and sales strategies can give you an edge and help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor in Willand
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in telephone sales and customer service. Use specific examples that demonstrate your ability to handle outbound calls and achieve sales targets.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sales and your commitment to building long-lasting customer relationships. Mention any relevant experience in a KPI-oriented environment and how you can contribute to the team.
Highlight Relevant Skills:In your application, emphasise skills such as excellent telephone manner, knowledge of sales techniques, and your ability to identify upselling opportunities. These are crucial for the Internal Sales Advisor role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PenCarrie Ltd
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully closed deals or built relationships with customers in the past. This will demonstrate your commitment to the role and your understanding of what it takes to succeed in a sales environment.
✨Know Your Numbers
Be prepared to discuss your previous sales targets and achievements. Familiarise yourself with key performance indicators (KPIs) relevant to the role, as this shows that you understand the metrics that drive success in sales. Highlight any experience you have in meeting or exceeding these targets.
✨Demonstrate Customer Service Skills
Since customer service is essential for this position, be ready to talk about your experience in handling customer inquiries and resolving issues. Provide examples of how you've gone above and beyond to ensure customer satisfaction, as this will showcase your ability to build long-lasting relationships.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's sales strategies, team dynamics, or growth opportunities. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
