At a Glance
- Tasks: Lead logistics operations and ensure compliance in international trade.
- Company: Dynamic company focused on global logistics and operational excellence.
- Benefits: Competitive salary, career growth, and a chance to lead impactful teams.
- Other info: Join a fast-paced environment with opportunities for professional development.
- Why this job: Shape the future of logistics while driving operational success.
- Qualifications: 10+ years in operations with strong leadership and decision-making skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced Operations Manager to lead and oversee end-to-end logistics and operational functions within an international trade environment. The successful candidate will be responsible for managing daily operations, ensuring regulatory compliance, leading cross-functional teams, and driving operational excellence across import, export, transshipment, and nomination activities. This role requires strong leadership, sound decision-making skills, and extensive experience in logistics, shipping, and NVOCC operations.
Key Responsibilities
- Manage daily business and logistics operations to support organizational goals.
- Establish and maintain operational standards for accuracy, productivity, and reliability.
- Ensure compliance with regulatory, legal, and industry requirements.
- Lead and manage teams handling import, export, transshipment, and nomination functions.
- Develop and implement SOPs and support team training and development.
- Prepare annual performance reviews, performance reports, and continuous improvement plans.
- Monitor operational performance and resolve day-to-day issues and escalations.
- Manage departmental budgets, set targets, and track performance against KPIs.
- Handle shipping and customer claims, including negotiations and dispute resolution.
- Manage escalated customer concerns and ensure service excellence.
- Negotiate tariffs and service agreements with carriers, warehouse operators, and distribution partners.
Requirements
- Minimum 10 years of experience in operations, logistics, or supply chain management.
- At least 5 years of experience in an NVOCC environment (preferred).
- Degree or Diploma in Supply Chain Management, Maritime Studies, or a related discipline.
- Strong proficiency in Microsoft Office applications.
- Experience using Sysfreight software is an advantage.
- Excellent organizational, communication, and interpersonal skills.
- Proven leadership skills with the ability to make decisions under pressure.
LCL OPERATIONS MANAGER employer: Penanshin
Join a dynamic and forward-thinking company that values innovation and excellence in the logistics sector. As an Operations Manager, you will thrive in a collaborative work culture that prioritises employee development and offers ample opportunities for growth within the international trade environment. With a commitment to operational excellence and a focus on compliance, this role provides a unique chance to lead impactful projects while enjoying a supportive atmosphere that encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land LCL OPERATIONS MANAGER
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and shipping industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them overcome these. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and improved operational processes in your previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Operations Manager role!
We think you need these skills to ace LCL OPERATIONS MANAGER
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the LCL Operations Manager role. Highlight your experience in logistics and NVOCC operations, and don’t forget to showcase your leadership skills. We want to see how you’ve driven operational excellence in your previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of how you’ve managed teams and improved processes in the past. We love a good story that shows your passion for logistics!
Showcase Your Skills:Don’t just list your skills; demonstrate them! If you have experience with Microsoft Office or Sysfreight software, mention how you’ve used these tools to enhance productivity. We’re looking for candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there. Don’t miss out on this opportunity!
How to prepare for a job interview at Penanshin
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around import, export, and NVOCC operations. Be ready to discuss specific examples from your past experience that demonstrate your expertise in these areas.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed teams in high-pressure situations. Think of a few stories where you resolved conflicts or improved team performance, as this will highlight your ability to lead effectively.
✨Understand Regulatory Compliance
Familiarise yourself with the regulatory and legal requirements relevant to the logistics industry. Be prepared to discuss how you've ensured compliance in previous roles, as this is crucial for the Operations Manager position.
✨Be Ready for Problem-Solving Scenarios
Expect situational questions that test your decision-making skills. Prepare examples of how you've handled operational challenges or customer complaints, focusing on your approach to resolving issues and driving operational excellence.
