At a Glance
- Tasks: Lead logistics operations and ensure smooth international trade processes.
- Company: Dynamic global logistics firm with a focus on innovation.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Join a team that values excellence and continuous improvement.
- Why this job: Make a significant impact in global logistics and develop your leadership skills.
- Qualifications: 10+ years in logistics, strong leadership, and NVOCC experience preferred.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced Operations Manager to lead and oversee end-to-end logistics and operational functions within an international trade environment. The successful candidate will be responsible for managing daily operations, ensuring regulatory compliance, leading cross-functional teams, and driving operational excellence across import, export, transshipment, and nomination activities. This role requires strong leadership, sound decision-making skills, and extensive experience in logistics, shipping, and NVOCC operations.
Key Responsibilities
- Manage daily business and logistics operations to support organizational goals.
- Establish and maintain operational standards for accuracy, productivity, and reliability.
- Ensure compliance with regulatory, legal, and industry requirements.
- Lead and manage teams handling import, export, transshipment, and nomination functions.
- Develop and implement SOPs and support team training and development.
- Prepare annual performance reviews, performance reports, and continuous improvement plans.
- Monitor operational performance and resolve day-to-day issues and escalations.
- Manage departmental budgets, set targets, and track performance against KPIs.
- Handle shipping and customer claims, including negotiations and dispute resolution.
- Manage escalated customer concerns and ensure service excellence.
- Negotiate tariffs and service agreements with carriers, warehouse operators, and distribution partners.
Requirements
- Minimum 10 years of experience in operations, logistics, or supply chain management.
- At least 5 years of experience in an NVOCC environment (preferred).
- Degree or Diploma in Supply Chain Management, Maritime Studies, or a related discipline.
- Strong proficiency in Microsoft Office applications.
- Experience using Sysfreight software is an advantage.
- Excellent organizational, communication, and interpersonal skills.
- Proven leadership skills with the ability to make decisions under pressure.
Global Logistics Operations Manager – NVOCC employer: Penanshin
As a Global Logistics Operations Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and opportunities to lead innovative logistics solutions in an international trade setting, ensuring your contributions are valued and impactful. Join us to be part of a forward-thinking team that champions operational excellence and fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Global Logistics Operations Manager – NVOCC
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and shipping industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them overcome these. We want you to show that you’re not just a fit for the role, but that you’re genuinely interested in their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you’ve led teams and resolved issues in past roles. We love hearing about real experiences that showcase your decision-making skills and ability to drive operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals who can bring their expertise in logistics and NVOCC operations to our team.
We think you need these skills to ace Global Logistics Operations Manager – NVOCC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your logistics and NVOCC experience, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global Logistics Operations Manager role. Share specific examples of how you've driven operational excellence in previous roles.
Showcase Your Achievements:When detailing your experience, focus on achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve improved processes or led successful teams in logistics operations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our global team!
How to prepare for a job interview at Penanshin
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around NVOCC operations. Be ready to discuss specific examples from your past experience that demonstrate your understanding of import, export, and transshipment processes.
✨Showcase Your Leadership Skills
Prepare to share instances where you've successfully led cross-functional teams. Highlight your decision-making skills and how you've resolved conflicts or escalated issues in a high-pressure environment.
✨Understand Regulatory Compliance
Familiarise yourself with the regulatory and legal requirements relevant to the logistics industry. Be prepared to discuss how you've ensured compliance in your previous roles and any challenges you faced.
✨Be Ready for Performance Metrics
Since this role involves managing KPIs and departmental budgets, come equipped with examples of how you've tracked performance and implemented continuous improvement plans in your past positions.
