Specialty Lines Strategic Account Manager

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape.

Join Pen Underwriting, a dynamic and ambitious organisation with a clear goal to achieve £1.75bn in Gross Written Premium (GWP). The position is part of the Senior Leadership team and reports directly to Pen’s Head of Distribution for the UK & Europe. This role will play a critical part in driving growth by managing and developing key broker relationships within the Specialty market.

The role is based in London and is best suited to a candidate who is either London-based or can easily commute to London three to four days per week. The successful candidate will play a key role in shaping Pen’s future within the Specialty market, working alongside a highly skilled and motivated team.

How you’ll make an impact:

• Manage a panel of around 20 key broker relationships, focusing on Specialty classes such as Marine, Professional Indemnity, Solicitors PI, Corporate Cyber, Clean Energy, Technology, and London Market Casualty.
• Drive organic growth for Pen, with a specific focus on the Specialty classes of business within the assigned broker panel.
• Collaborate across Pen’s three trading divisions, requiring exceptional stakeholder management skills at both Executive and Executive-minus-one levels.
• This is a customer-facing role, requiring significant time spent in the market with brokers.
• Oversee and manage key activities, including Quarterly Business Reviews (QBRs), Specialty Broker Strategy & Strategic pipeline management.

About You:

• Extensive experience in a customer-facing role, ideally within a Specialty insurance environment.
• Proven expertise in managing broker relationships and delivering growth in Specialty lines.
• Strong stakeholder management skills, with the ability to influence and collaborate effectively at senior levels.
• A proactive, market-facing approach, with the ability to build and maintain strong relationships across broker organisations.
• Right to work in the UK.

If you’re ready to take on a pivotal role in shaping the future of Specialty lines at Pen Underwriting, we’d love to hear from you!

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, covering up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of protected characteristics.