Account Director in London

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape.

For over 30 years, Risk Management Partners (RMP) has been a trusted partner for public sector and education organisations across the UK. We’ve built strong, long-term relationships and a reputation for delivering exceptional risk management solutions. As the risk landscape evolves, we’re committed to helping our clients stay ahead with the right tools and strategies.

We’re looking for an Account Director to join our Southern Team. This is a home-based role, ideally located in the South East, but we’re open to flexibility for the right candidate.

In this role, you’ll be at the heart of our client relationships, working closely with Local Authorities, Police and Fire Authorities, and Higher Education Institutions.

How you’ll make an impact:

• Collaborate with underwriters, account handlers, claims team and other internal and external stakeholders to deliver tailored solutions.
• Support the implementation of the Regional Business Plan as required.
• Manage the renewal/tender process including the completion of renewal reports and/or tender evaluation documents engaging with both legal and compliance to ensure a compliant bid.
• Actively engage in national and regional events, including ALARM, Legal Panel updates and Insurance Officers Group meetings, taking the opportunities to network with brokers, clients, and suppliers.
• Your work will directly contribute to retaining and growing our client portfolio while supporting the implementation of our Regional Business Plan.
• Build and maintain strong relationships with clients, brokers, and prospects.
• Conduct business in an appropriate manner, adhering to the Standard Operating Procedure and all relevant policies and procedures.

About You:

• A passion for learning and professional development, with a commitment to achieving or working towards CII/ACII qualifications.
• A solid understanding of general insurance products, services, classes of insurance.
• The ability to analyse and extract key information from documents like tenders and proposals.
• Excellent attention to detail.
• Strong communication skills, with the ability to build and maintain relationships.
• Have strong or be willing to work on your presentation skills.
• A client-focused mindset, with a drive to deliver excellent outcomes.
• Proficiency in using MS Office and other relevant tools.
• Right to work in the UK.

If you’re motivated, client-focused, and ready to make a difference in the insurance industry, we’d love to hear from you!

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Other benefits include: Three fully paid volunteering days per year, Employee Stock Purchase plan, offering company shares at a discount, Share incentive plan, HMRC approved, tax effective, stock purchase plan, Critical illness cover, Discounted gym membership, with over 3,000 gyms nationally, Season ticket loan, Access to a discounted voucher portal to save money on your weekly shop or next big purchase, Emergency back-up family care.

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.