Assistant Underwriter in Kingston

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape.

Are you passionate about the insurance industry and eager to make a meaningful impact? Pen Underwriting is on the lookout for a motivated and detail-oriented Assistant Underwriter to join our dynamic underwriting team. This is your chance to contribute to the financial performance of a leading organisation while developing your career in a fast-paced and evolving environment.

As an Assistant Underwriter, you’ll play a vital role in servicing our existing accounts and supporting our experienced underwriters. You’ll evaluate new business and renewals, make informed underwriting decisions, and ensure positive outcomes for our capacity partners, brokers, and customers. Your day-to-day responsibilities will include:

• Reviewing risks and making underwriting decisions in line with our controls, appetite, and authority.
• Providing exceptional service to clients and colleagues through effective communication.
• Handling new business, renewals, ratings, and adjustment enquiries via phone, email, or digital platforms.
• Maintaining high retention and new business conversion rates to meet business targets.
• Actively trading and negotiating with brokers to grow our accounts and sell our products.
• Ensuring compliance with FCA regulations and conducting business ethically in line with our company values.

About You

• A minimum of GCSE qualifications, including passes in English and Mathematics.
• Knowledge of insurance principles and practices.
• Proficiency in MS Office products such as Outlook, Excel, Word, and PowerPoint.
• Strong customer service skills with a focus on customer centricity.
• Excellent communication skills, both written and verbal, with the ability to engage with stakeholders at all levels.
• A keen eye for detail and the ability to assess risks effectively.
• Self-motivation, accountability, and the ability to work independently.
• Strong planning, organisational, and time management skills.
• A collaborative mindset and a professional, approachable attitude.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.