At a Glance
- Tasks: Manage client accounts and deliver top-notch customer service in insurance.
- Company: Join a dynamic underwriting business backed by Gallagher, transforming the insurance landscape.
- Benefits: Competitive pay, comprehensive benefits, career development, and a people-first culture.
- Other info: Enjoy hybrid working and opportunities for professional growth.
- Why this job: Make a real impact in the public sector while growing your career in insurance.
- Qualifications: Previous insurance experience and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Introduction
At Pen, we don’t just underwrite risk, we unlock possibility.
We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution.
With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape.
Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward.
Here, agility meets stability.
Creativity meets execution.
And your career meets real opportunity.
At Pen, we champion innovation, value accountability, and thrive on building something better together.
If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.
Overview
The RMP team have an exciting opportunity and is looking for an experienced Account Handler to join their team.
RMP is a market leader in providing insurance solutions for the Public Sector and Education.
With over 30 years of industry experience, RMP specialises in designing tailored insurance programs that meet the unique requirements of Public Sector organisations, including Police, Fire Services, and Educational Institutions.
In this role, you will provide essential support to Account Directors and clients, ensuring smooth administration of insurance policies and delivering outstanding customer service.
You’ll manage client accounts, process renewals, and handle day-to-day inquiries with professionalism and efficiency.
- How You'll Make An Impact
- Manage a portfolio of client accounts, ensuring all needs are met.
- Handle new business, renewals, mid-term adjustments, and cancellations.
- Assist with presentations, reports, and renewal documentation.
- Build and maintain strong relationships with clients, insurers, and stakeholders.
- Liaise with underwriters to obtain quotes and negotiate terms.
- Respond promptly to client queries with accurate advice and information.
- Prepare and submit reports as required by management.
- Maintain up-to-date records of client interactions and transactions.
- Support client meetings and presentations when required.
- Identify and assess client risks to provide tailored insurance solutions.
- Advise on risk management strategies and suitable products.
- Ensure adherence to regulatory requirements and company policies.
About You
- Previous insurance experience is essential, ideally in a similar role
- Commercial insurance experience is essential, ideally within public sector
- Professional insurance qualifications (e. g., CII) are advantageous.
- Strong understanding of insurance products and services.
- Excellent communication and interpersonal skills.
- Customer-focused with a commitment to high-quality service.
- Strong organisational and time management abilities.
- Attention to detail and accuracy.
- Ability to work independently and collaboratively.
- Ability to manage multiple tasks and prioritise effectively.
- Hybrid working model.
- Occasional travel for client meetings or training.
- Eligibility to work in the UK
Compensation And Benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace.
If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.
Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch.
We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
#J-18808-Ljbffr
Account Handler employer: Pen Underwriting UK
At Pen Underwriting UK, we pride ourselves on being an excellent employer by fostering a collaborative and dynamic work culture that empowers our employees to thrive. With a strong focus on professional development, you will have ample opportunities to enhance your expertise in specialist insurance offerings while working alongside a supportive team dedicated to client satisfaction. Our hybrid work model allows for flexibility, making it an ideal environment for those seeking meaningful and rewarding employment in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Pen Underwriting UK). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Pen Underwriting UK. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Pen Underwriting UK.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Pen Underwriting UK. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Pen Underwriting UK
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Pen Underwriting UK to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Pen Underwriting UK, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Pen Underwriting UK's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
