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- Tasks: Coordinate office hospitality, manage reception, and provide administrative support.
- Company: Join a dynamic office environment with a focus on teamwork and professionalism.
- Benefits: Enjoy 7.2 weeks annual leave, grocery discounts, and training opportunities.
- Why this job: Be the welcoming face of the office and make every visitor feel valued.
- Qualifications: Experience in hospitality or reception, strong organisational skills, and professional communication.
- Other info: Great opportunity for personal growth and to develop your career in a supportive team.
The predicted salary is between 24000 - 32000 £ per year.
Salary: £28,000 per annum
Hours: Full-time, office-based, 08:30 AM to 16:30 PM
Role Summary
The Office Caterer & Reception Coordinator plays a key role in supporting the smooth day-to-day operation of the office. The position is responsible for coordinating office hospitality, managing reception activities, and providing general administrative support under the direction of the Office Manager. The role requires a professional, organised, and service-oriented individual who is able to manage multiple responsibilities within a structured office environment.
Key Responsibilities
- Office Catering & Hospitality
- Prepare and provide daily refreshments for staff and visitors, including tea, coffee, and light catering.
- Support the setup and breakdown of meeting rooms for internal and external meetings.
- Monitor and manage kitchen and hospitality supplies, placing orders when required.
- Maintain high standards of cleanliness, hygiene, and organisation within kitchen and hospitality areas.
- Liaise with external catering suppliers as needed.
- Reception & Front-of-House
- Serve as the first point of contact for visitors, ensuring a professional and welcoming experience.
- Answer and direct incoming telephone calls and emails appropriately.
- Manage visitor sign-in procedures and meeting room bookings.
- Receive and distribute deliveries and post.
- Office Support
- Provide day-to-day administrative and operational support to the Office Manager.
- Assist with diary coordination and internal scheduling as required.
- Ensure reception, meeting rooms, and communal areas are consistently maintained to a professional standard.
- Identify and escalate operational issues to the Office Manager in a timely manner.
Skills & Experience
- Previous experience in office hospitality, reception, or a similar support role.
- Strong organisational and time management skills.
- Ability to prioritise tasks and work effectively in a busy office environment.
- Professional communication skills, both written and verbal.
- Basic food hygiene knowledge or willingness to obtain relevant certification.
Personal Attributes
- Professional, reliable, and punctual.
- Proactive and solution-focused.
- Able to work independently while following established processes.
- Discreet and respectful of confidential information.
- Collaborative and supportive team member.
Annual leave (7.2 weeks), Company Sick Policy, Statutory maternity/paternity pays, Training and self-development opportunities, Grocery discounts, Cycle to work, Investing and savings opportunities.
Reception Coordinator employer: PEN Group
Contact Detail:
PEN Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the office environment and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in hospitality and organisation can shine in the Reception Coordinator role.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look professional and polished when you walk into the interview – it sets the tone for how you'll represent the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression.
Tailor Your Application: Make sure to tailor your application to the Reception Coordinator role. Highlight your relevant experience in office hospitality and reception duties, and don’t forget to mention your organisational skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences where possible. We appreciate straightforward communication that gets right to the heart of what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PEN Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Coordinator. Familiarise yourself with office hospitality, reception duties, and administrative support tasks. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and maintained high standards in a busy environment.
✨Practice Professional Communication
As the first point of contact for visitors, effective communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to ensure you come across as professional and welcoming.
✨Demonstrate Your Proactivity
The job description highlights the need for a proactive and solution-focused individual. Think of instances where you identified issues and took the initiative to resolve them. Sharing these examples will show that you can think on your feet and contribute positively to the team.
