At a Glance
- Tasks: Support software project delivery and bridge gaps between stakeholders and development teams.
- Company: Join Planet Education Networks, a dynamic organisation in the heart of London.
- Benefits: Enjoy 7.2 weeks annual leave, career development, and discounts on gym and retail.
- Other info: Be part of a collaborative team that values initiative and innovative thinking.
- Why this job: Make an impact by improving processes and driving project success in a fast-paced environment.
- Qualifications: 2-3 years in project delivery or business analysis with a tech background.
The predicted salary is between 30000 - 32000 € per year.
Organisation: Planet Education Networks (PEN Group)
Salary: £30,000 – £32,000 per annum
Employment Type: Full-time
Work Schedule: Monday to Friday, 9am – 5pm (40 hours per week)
Work Location: On-site — HX 12th Floor, 1 Harbour Exchange, Canary Wharf, London, E14 9GE
Work Experience Requirement: 2–3 years
About the Role
Planet Education Networks (PEN Group) is looking for a driven and analytically minded Project Delivery Analyst to support the end-to-end delivery of software projects across the organisation. This is a hands-on individual contributor role with no line management responsibilities. You will work across multiple concurrent projects, bridging the gap between business stakeholders, end users, and the development team. The ideal candidate brings 2–3 years of delivery or business analysis experience, a sound understanding of how software is built, and the initiative to come forward with ideas and improvements not just execute tasks. Experience in a start-up or fast-paced environment is a genuine advantage; we value people who are comfortable with ambiguity, move quickly, and think independently.
Key Responsibilities
- Requirements & Process: Work with stakeholders and end users to gather, document, and validate requirements across multiple projects. Map business processes end to end understanding how data, people, and systems connect and identify gaps or inefficiencies. Monitor process adherence and proactively flag where users or teams are deviating from agreed workflows. Translate business needs into clear documentation that the development team can act on.
- Project Tracking & Delivery: Own delivery tracking across concurrent projects maintaining status trackers, action logs, and risk registers. Chase development teams on blockers, outstanding tasks, and deadlines to keep projects moving. Escalate risks and issues in a timely manner with a suggested course of action, not just a problem statement. Support sprint planning, meeting facilitation, and preparation of concise progress updates for stakeholders.
- Ideas & Continuous Improvement: Proactively identify opportunities to improve delivery processes, tooling, or ways of working and bring forward practical proposals. Contribute to post-project reviews and embed lessons learned into future delivery cycles. Bring a solutions-first mindset; expected to think beyond the brief and challenge assumptions constructively.
- Stakeholder & Technical Liaison: Act as a reliable point of contact between business users, developers, and third-party suppliers. Communicate technical concepts in plain language to non-technical stakeholders, and business context clearly to technical teams. Support UAT coordination, including planning test cycles, consolidating feedback, and tracking sign-off.
Skills & Experience
- Essential: 2–3 years of experience in project delivery, business analysis, or a project coordination role within a software or technology environment. Strong understanding of end-to-end business processes able to map workflows, identify dependencies, and spot where things break down. Basic technical knowledge of how software is built: familiarity with concepts such as APIs, databases, and system integrations. Proven ability to manage multiple workstreams simultaneously without losing attention to detail. Comfortable challenging and chasing colleagues diplomatically to keep delivery on track. Strong written and verbal communication skills able to produce clear documentation and stakeholder updates.
- Desirable: Experience working in a start-up or scale-up environment comfortable building things from scratch, wearing multiple hats, and making decisions with limited information. Familiarity with Agile or Scrum delivery methodologies and tools such as Jira or Trello. Exposure to software development lifecycles (SDLC) or product management practices. Experience facilitating UAT, change management, or process improvement initiatives.
Person Specification: Self-starter who takes initiative and does not wait to be told what to do next. Logical and analytical thinker able to break down complex problems and propose structured solutions. Proactive with ideas: you spot things that could be done better, and you say so, constructively. Comfortable working across both technical and non-technical teams, adapting communication style accordingly. Resilient and adaptable at ease with shifting priorities and ambiguity. Collaborative by nature, but capable of working independently and managing your own workload.
Benefits:
- Annual leave (7.2 weeks)
- Workplace pension scheme
- Company Sick Policy
- Statutory maternity/paternity pays
- Career development opportunities
- Training and self-development opportunities
- Gym membership discounts
- Retail discount schemes
- Cinema discounts
- Grocery discounts
- Cycle to work
- Investing and savings opportunities
- Financial wellbeing – personal debt advice
- Financial wellbeing education
- My Mind Pal (mental fitness)
Project Delivery Analyst in London employer: PEN Group
At Planet Education Networks (PEN Group), we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and personal growth. Located in the vibrant Canary Wharf, our team enjoys a supportive environment with ample opportunities for career development, alongside generous benefits such as extensive annual leave, wellness programmes, and discounts on various services. Join us to be part of a forward-thinking organisation where your contributions are valued and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Project Delivery Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project delivery. Think about how you can showcase your experience with Agile methodologies and your ability to manage multiple projects.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Research companies you admire, like PEN Group, and reach out directly to express your interest. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
When you get an interview, remember to ask insightful questions about their projects and processes. This shows you're genuinely interested and helps you assess if the company is the right fit for you.
We think you need these skills to ace Project Delivery Analyst in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Project Delivery Analyst role. Highlight your relevant experience in project delivery and business analysis, and don’t forget to mention any familiarity with Agile methodologies or software development lifecycles.
Show Off Your Communication Skills:Since this role involves liaising between technical and non-technical teams, it’s crucial to demonstrate your strong written and verbal communication skills. Use clear language in your application to show you can translate complex concepts into simple terms.
Be Proactive and Solutions-Focused:We love candidates who take initiative! In your application, share examples of how you've identified opportunities for improvement in past roles. This will show us that you have a solutions-first mindset, which is key for this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Planet Education Networks!
How to prepare for a job interview at PEN Group
✨Know Your Projects Inside Out
Before the interview, make sure you understand the types of projects Planet Education Networks (PEN Group) is involved in. Familiarise yourself with their software delivery processes and think about how your previous experience aligns with their needs. This will help you speak confidently about how you can contribute.
✨Showcase Your Analytical Skills
As a Project Delivery Analyst, you'll need to demonstrate your ability to analyse and improve processes. Prepare examples from your past roles where you've identified inefficiencies or proposed improvements. Be ready to discuss how you mapped workflows and communicated these changes effectively.
✨Communicate Clearly and Effectively
Since you'll be acting as a liaison between technical and non-technical teams, practice explaining complex concepts in simple terms. Think of scenarios where you've had to bridge communication gaps and be prepared to share those experiences during the interview.
✨Be Proactive and Solution-Oriented
PEN Group values candidates who take initiative. Come prepared with ideas on how you could improve their project delivery processes. Think about challenges they might face and suggest practical solutions. This will show that you're not just a task executor but a forward-thinking contributor.
