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- Tasks: Manage workshop operations, allocate tasks, and resolve customer queries efficiently.
- Company: Join a dynamic aftersales department focused on delivering top-notch service.
- Benefits: Enjoy a supportive team environment and opportunities for professional growth.
- Why this job: Be a key player in a fast-paced setting while enhancing your leadership skills.
- Qualifications: Technical knowledge in the motor industry and previous management experience are essential.
- Other info: Must have a valid UK driving license and eligibility to work in the UK.
The predicted salary is between 30000 - 42000 £ per year.
Workshop Controller Pembrook Resourcing are currently seeking a workshop controller to join their client’s aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently. You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines. We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed. Essential Requirements – * You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress * Strong organisational and prioritisation skills * Able to take initiative and ownership of issues with a proactive can-do attitude * Able to multi-task and switch between task * A team player who offers help and support to others * Willingness to learn and keep up-to-date with product and technical information * Thrives in a high pressured environment * Full valid UK driving licence * Eligibility to work in the UK * Establish and achieve personal objectives as agreed with Group Aftersales Manager. * Ensure that the customer reception and displays meet the manufacturer’s quality objectives and staff are developed to achieve maximum customer and own satisfaction IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck
Workshop Controller employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in the automotive industry. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated, which is crucial for a Workshop Controller.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience as Workshop Controllers. They can provide valuable insights and may even refer you to job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed workshop resources or resolved customer queries in past roles. Real-life scenarios can showcase your problem-solving skills and customer-focused approach.
✨Tip Number 4
Highlight your ability to work under pressure and manage multiple tasks effectively. Be ready to share experiences where you thrived in a fast-paced environment, as this is a key requirement for the role.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Workshop Controller position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your technical knowledge from the retail motor industry and any previous management experience. Use specific examples to demonstrate how you've successfully managed workshop resources or resolved customer queries.
Showcase Communication Skills: Since strong communication is essential for this role, provide examples in your application that illustrate your ability to communicate effectively with both customers and team members. Mention any experiences where you influenced others or took a customer-focused approach.
Include Contact Details: Ensure that your contact details are correct and clearly stated in your application. This is crucial for the company to reach out to you regarding your application status.
How to prepare for a job interview at Pembrook Resourcing
✨Showcase Your Technical Knowledge
Make sure to highlight your technical expertise gained in the retail motor industry. Be prepared to discuss specific examples of how you've applied this knowledge in previous roles, especially in a management capacity.
✨Demonstrate Strong Communication Skills
As a Workshop Controller, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully influenced others or resolved customer queries in the past.
✨Emphasize Your Organizational Skills
Prepare to discuss how you prioritize tasks and manage workshop resources efficiently. Share specific strategies you've used to keep operations running smoothly, especially in high-pressure situations.
✨Exhibit a Proactive Attitude
Employers are looking for candidates who take initiative. Be ready to share instances where you've taken ownership of issues and how your proactive approach led to positive outcomes in your previous roles.
