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For Companies At a Glance
- Tasks: Manage customer bookings and provide top-notch service while upselling automotive services.
- Company: Leading automotive service provider in Watford with a focus on customer satisfaction.
- Benefits: Competitive salary of £28,000 - £36,000 OTE and a Monday to Friday schedule.
- Why this job: Join a dynamic team and be the go-to person for customer care and service excellence.
- Qualifications: Strong communication skills and previous experience in a similar role are essential.
- Other info: Opportunity to work in a fast-paced environment with a Saturday rota.
The predicted salary is between 28000 - 36000 £ per year.
A leading automotive service provider in Watford is seeking a Service Advisor to manage customer bookings and ensure a high level of customer service. The role includes greeting customers, explaining work required, and upselling services.
Candidates should have strong communication skills, previous experience in a similar role, and be well-organized.
This full-time position offers a salary of £28,000 - £36,000 OTE and involves working Monday to Friday with a Saturday rota.
Automotive Service Advisor – Customer Champion & Upsell Pro in Watford employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Customer Champion & Upsell Pro in Watford
✨Tip Number 1
Get to know the company inside out! Research their services, values, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a Service Advisor, like explaining work required or upselling services. The more comfortable you are, the better you'll shine in the interview.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past roles where you managed bookings or handled multiple tasks at once. This will help demonstrate that you're the perfect fit for keeping things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automotive Service Advisor – Customer Champion & Upsell Pro in Watford
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer interaction, make sure your written application highlights your strong communication skills. Use clear and friendly language to demonstrate how you can connect with customers and explain services effectively.
Tailor Your Experience: We want to see how your previous experience aligns with the Service Advisor role. Be specific about your past roles and responsibilities, especially those that involved customer service and upselling. This will help us see you as a perfect fit!
Be Organised in Your Application: Just like in the job, being organised is key! Structure your application neatly, using bullet points or headings where necessary. This shows us that you can manage tasks efficiently, which is crucial for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Stuff
Make sure you brush up on the services offered by the company. Familiarise yourself with common automotive issues and solutions, as well as any upselling techniques that could enhance customer experience. This will show your potential employer that you're not just interested in the role but also knowledgeable about the industry.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex automotive concepts in simple terms. You might want to role-play with a friend or family member, simulating customer interactions. This will help you feel more confident and articulate during the actual interview.
✨Showcase Your Organisational Skills
Prepare examples from your previous experience where you successfully managed multiple tasks or bookings. Being well-organised is crucial for a Service Advisor, so highlight how you prioritise tasks and keep track of customer needs. This will demonstrate your ability to handle the demands of the job.
✨Upselling Strategies
Think of specific upselling strategies you’ve used in the past or ideas you have for this role. Be ready to discuss how you can identify customer needs and suggest additional services that would benefit them. Showing that you can contribute to the company's sales goals will make you stand out as a candidate.
