At a Glance
- Tasks: Manage customer bookings and ensure a smooth vehicle repair process.
- Company: Join Pembrook, a company known for its straightforward recruitment and supportive culture.
- Benefits: Earn £30,000–£34,500 plus £30 per service plan, with 33 days annual leave.
- Other info: Work in a dynamic automotive environment with a focus on professional growth.
- Why this job: Enjoy a Monday–Friday schedule with genuine career progression opportunities.
- Qualifications: Experience as an Automotive Service Advisor and strong customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
A great opportunity for an experienced Service Advisor. Looking for a Monday–Friday Service Advisor role with a strong basic salary, additional earning potential and a great benefits package? This Staines opportunity offers a £30,000–£34,500 basic salary, £30 for every service plan sold, 33 days annual leave and genuine opportunities to develop your career within a busy automotive environment.
THE OPPORTUNITY
You’ll be joining an established Aftersales team where you’ll play a key role in delivering a smooth and professional customer journey, from booking vehicles in through to completion and collection. With Monday–Friday working, a strong benefits package and career progression available, this is a great opportunity for an experienced Service Advisor looking for their next move.
THE ROLE
- Manage customer bookings and vehicle drop-offs
- Liaise closely with the workshop and technicians
- Keep customers updated throughout the repair process
- Prepare job cards, estimates and invoices
- Discuss servicing, maintenance and repair requirements with customers
- Recommend additional products and service plans where appropriate
- Ensure customers receive clear, accurate and professional communication
- Build strong, long-term customer relationships
- Help deliver a consistently high level of customer service
WHAT WE’RE LOOKING FOR
- Previous experience as an Automotive Service Advisor
- Strong customer service and communication skills
- Confidence discussing vehicle repairs and costs with customers
- Good understanding of Aftersales and workshop processes
- Ability to manage multiple customers and priorities
- A professional, organised and customer-focused approach
It would be great if you also have:
- Main dealership experience
- Experience selling service plans or additional products
- Experience working within a busy workshop environment
- A genuine ambition to progress within Aftersales
THE PEMBROOK DIFFERENCE
At Pembrook, we keep recruitment smooth, straightforward and honest. We’ll give you a clear overview of the role, package and opportunity before anything moves forward. If your experience looks right for the role, we’ll speak with you properly, understand what you’re looking for and make sure the opportunity works for you before putting you forward.
INTERESTED?
If you’re an experienced Service Advisor looking for a Monday–Friday opportunity in Dagenham with strong earning potential and career progression, we’d love to hear from you. Apply today or get in touch with the Pembrook team for a confidential conversation.
Service Advisor in Staines employer: Pembrook Resourcing
Pembrook Resourcing is an excellent employer that prioritises employee growth and development, offering ongoing training and clear career progression opportunities within a supportive team environment. Located in Wokingham, our company fosters a friendly culture where employees can thrive, enjoy competitive salaries, and benefit from perks such as a company pension and exclusive discounts.
