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- Tasks: Provide efficient parts service to customers and workshop technicians.
- Company: Join a stable and supportive automotive environment.
- Benefits: Enjoy a competitive salary and Monday to Friday hours with no weekends.
- Other info: Opportunities for training and career development await you.
- Why this job: Make a difference in customer service while developing your career.
- Qualifications: Experience as a Parts Advisor and strong vehicle parts knowledge required.
The predicted salary is between 30000 - 33000 £ per year.
Hours: Monday to Friday
Salary: £30,000 – £33,000 per annum (dependent on experience)
Job Purpose
To provide an efficient, accurate, and professional parts service to the workshop and retail customers, ensuring correct parts identification, timely supply, and excellent customer service at all times.
Key Responsibilities
- Identify, source, and supply vehicle parts accurately using manufacturer and aftermarket systems
- Serve workshop technicians and external customers promptly and professionally
- Process parts orders, returns, credits, and invoices
- Maintain accurate stock control, including goods in/out and stock checks
- Liaise with suppliers and manufacturers to ensure availability and competitive pricing
- Upsell accessories and additional parts where appropriate
- Ensure parts department standards, housekeeping, and health & safety requirements are met
- Support the smooth day-to-day running of the parts department
Skills & Experience Required
- Previous experience as a Parts Advisor (automotive environment preferred)
- Strong knowledge of vehicle parts and components
- Confident using parts catalogues and dealer management systems
- Excellent communication and customer service skills
- High attention to detail and strong organisational skills
- Ability to work well under pressure in a fast-paced environment
- Team-focused with a positive, proactive attitude
Desirable
- Main dealer or franchised dealer experience
- Knowledge of manufacturer systems (e.g. ETKA, EPC, Kerridge, CDK, etc.)
- Full UK driving licence
What We Offer
- Competitive salary (£30k–£33k)
- Monday to Friday working hours (no weekends)
- Stable, supportive working environment
- Opportunity for training and career development
(IM2711) Parts Advisor in Newbury employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (IM2711) Parts Advisor in Newbury
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to parts advising. Think about how you would handle customer queries or stock issues, and be ready to share your experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace (IM2711) Parts Advisor in Newbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially in an automotive environment. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of vehicle parts and customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the key responsibilities listed in the job description, and let your personality come through.
Show Off Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our parts service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Parts
Brush up on your knowledge of vehicle parts and components before the interview. Familiarise yourself with common parts catalogues and dealer management systems like ETKA or EPC, as this will show your expertise and confidence in the role.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or resolved a customer issue. This will demonstrate your ability to handle workshop technicians and external customers professionally.
✨Stay Organised
Highlight your organisational skills during the interview. Be ready to talk about how you manage stock control and process orders efficiently. Mention any systems or methods you use to keep everything in check, as this is crucial for the role.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Share examples of how you've collaborated with colleagues in a fast-paced environment. A positive, proactive attitude is essential, so let your enthusiasm shine through!