Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and manage motorcycle servicing bookings.
- Company: Join a dynamic dealership with a passion for motorcycles.
- Benefits: Competitive pay, great team environment, and opportunities for growth.
- Why this job: Be the go-to person for motorcycle enthusiasts and help them keep their rides in top shape.
- Qualifications: Experience in customer service and strong communication skills are a must.
- Other info: Fast-paced role with plenty of opportunities to learn and advance.
The predicted salary is between 24000 - 36000 £ per year.
Motorcycle Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a Motorcycle Service Advisor to work in the aftersales department at their dealership. The ideal Motorcycle Service Advisor – Previous experience in a service role is preferred A passion to deliver a high standard of customer service An organised individual who can deal with many duties on the move Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work Motorcycle Service Advisor key responsibilities – Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer\’s motorcycles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer motorcycles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!Mo
Motorcycle Service Advisor employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motorcycle Service Advisor
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Motorcycle Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the fast-paced environment of a service department.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Motorcycle Service Advisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience in a service role. We want to see how your background aligns with the Motorcycle Service Advisor position, so don’t hold back on sharing relevant details!
Customer Service is Key: Since this role is all about delivering top-notch customer service, let us know about your passion for helping customers. Share examples of how you've gone above and beyond in past roles to create a great experience.
Be Organised: We love organised individuals! In your application, mention how you manage multiple tasks and prioritise your workload. This will show us that you can handle the fast-paced environment of our dealership.
Contact Details Matter: Don’t forget to include your correct contact details! We need to be able to reach you easily regarding your application, so double-check that everything is accurate before hitting send.
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of motorcycles and the service industry. Familiarise yourself with common issues, maintenance practices, and the products your potential employer offers. This will help you answer technical questions confidently and show your passion for the role.
✨Customer Service is Key
Since this role revolves around customer interaction, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your commitment to high standards.
✨Organisational Skills Matter
As a Motorcycle Service Advisor, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage time effectively. You could even bring a simple example of a busy day and how you handled it to illustrate your organisational skills.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to service roles and customer interactions. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
