At a Glance
- Tasks: Lead the Aftersales Department and ensure top-notch customer service.
- Company: Established motor trade company in Gloucester with a supportive culture.
- Benefits: £55,000 OTE, company vehicle, 30 days’ holiday, and hybrid working.
- Other info: Great career progression opportunities and employee perks.
- Why this job: Make a real impact by improving processes and leading a dynamic team.
- Qualifications: Management experience in the motor trade and strong leadership skills.
The predicted salary is between 42975 - 52525 £ per year.
An excellent opportunity for an experienced Aftersales Manager to take responsibility for the performance and day-to-day running of an established aftersales operation in Gloucester.
You’ll oversee the Aftersales Department, ensuring the workshop runs efficiently, productivity remains high and customers receive an excellent level of service. You’ll have the opportunity to identify improvements, maximise departmental performance and support the team when needed.
- Company vehicle
- Hybrid working
- 30 days’ holiday, including bank holidays
- Additional day off for your birthday
- Pension scheme with employer contributions
- Life assurance at three times your annual base salary
- Employee Assistance Programme
- Staff discounts
- Cycle-to-work scheme
- Eyecare voucher scheme
- Long-service and loyalty awards
- Career progression opportunities
Responsibilities include:
- Oversee the day-to-day running of the Aftersales Department.
- Maintain excellent customer service and build long-term customer relationships.
- Handle customer queries and resolve issues relating to servicing, repairs, MOTs, warranties and technical concerns.
- Identify opportunities to improve processes and maximise departmental performance.
- Support the team and remain hands-on when required.
Requirements:
- Previous management experience within the motor trade.
- A strong understanding of aftersales operations and workshop processes.
- The ability to motivate a team and drive performance.
- A full, valid UK driving licence.
If you’re an experienced Aftersales Manager looking for your next move, get in touch for a confidential conversation.
Assistant Aftersales Manager - Motor Trade in Gloucester employer: Pembrook Resourcing
Pembrook Resourcing is an excellent employer that prioritises employee growth and development, offering ongoing training and clear career progression opportunities within a supportive team environment. Located in Wokingham, our company fosters a friendly culture where employees can thrive, enjoy competitive salaries, and benefit from perks such as a company pension and exclusive discounts.
