At a Glance
- Tasks: Lead and inspire a dynamic team to drive dealership growth and customer satisfaction.
- Company: Join a respected automotive group with a focus on excellence.
- Benefits: Competitive salary, company car, and comprehensive benefits package.
- Why this job: Make a real impact in a high-profile role with clear career progression.
- Qualifications: Proven leadership experience in automotive retail and strong financial acumen.
- Other info: Exciting opportunity for professional development in a thriving environment.
The predicted salary is between 60000 - 90000 £ per year.
Job Description
Head of Business / General Manager – Automotive Retail
📍 Exeter, UK
💰 Basic Salary: £60,000 + OTE up to £90,000 + Car & Benefits
About the Role
We are seeking an accomplished Head of Business / General Manager to take full responsibility for our dealership operation in Exeter. This is a pivotal leadership role, accountable for driving growth, profitability, and customer experience across all areas of the business.
Key Responsibilities
- Full P&L accountability for the dealership, with responsibility for delivering sustainable profit and growth.
- Lead, motivate, and develop a team of department managers to consistently achieve targets.
- Ensure exceptional customer service and retention across sales and aftersales functions.
- Set and execute strategic business plans to improve performance and efficiency.
- Build strong relationships with manufacturer partners and key stakeholders.
- Ensure compliance with all brand standards, group policies, and regulatory requirements.
- Recruit, train, and inspire a high-performing team that reflects the company’s values and culture.
About You
- Proven track record as a Head of Business, Dealer Principal, General Manager, or in a senior leadership role within the automotive retail sector.
- Commercially astute with strong financial and operational management skills.
- Inspirational leader with the ability to engage and motivate teams to deliver results.
- Customer-focused with a passion for delivering excellence in service and standards.
- Strategic thinker with the ability to deliver long-term business objectives.
What We Offer
- Basic salary of £60,000 with OTE up to £90,000
- Company car and comprehensive benefits package
- The opportunity to lead a successful, high-profile dealership within a respected group
- Clear career progression and professional development opportunities
General Manager employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive retail sector. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just another candidate, but someone who truly fits into their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and how you’ve driven growth and profitability in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that General Manager role!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in automotive retail and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this position. Share specific examples of how you've driven growth and improved customer experiences in previous roles.
Showcase Your Leadership Style: In your application, let us know about your leadership style. We’re looking for someone who can inspire and motivate teams, so share stories that demonstrate your ability to lead effectively and achieve results.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics like P&L statements and profit margins. Be ready to discuss how you've driven growth and profitability in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've motivated teams and achieved targets. Think about specific situations where you inspired your team to overcome challenges and deliver exceptional results.
✨Customer Experience is Key
Since customer service is crucial in automotive retail, be prepared to share your strategies for enhancing customer experience. Discuss how you've improved retention rates and ensured satisfaction across sales and aftersales functions.
✨Strategic Thinking Matters
The interviewers will want to see your ability to think strategically. Come equipped with ideas on how to set and execute business plans that align with long-term objectives. Be ready to discuss how you've successfully implemented strategies in the past.