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For Companies At a Glance
- Tasks: Lead the Service/Aftersales department and enhance customer satisfaction.
- Company: A top automotive dealership group with a strong reputation.
- Benefits: Attractive salary package and career growth opportunities.
- Why this job: Join a respected brand and make a real difference in customer experience.
- Qualifications: Proven leadership skills and dealership operations experience.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive dealership group is seeking an experienced Aftersales Manager to oversee their Service/Aftersales department in the United Kingdom. The ideal candidate will have extensive experience in dealership operations, a proven track record in leadership, and excellent customer relationship skills. Success in this role will be rewarded with a significant remuneration package and the opportunity to work within a well-respected brand.
Dynamic Aftersales Leader - Drive CSI & Revenue in Exeter employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Aftersales Leader - Drive CSI & Revenue in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Aftersales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the dealership group thoroughly. Understand their values, customer service approach, and any recent news. This will help us tailor our responses and show that we're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven CSI and revenue in past roles. We want to demonstrate that we can lead a team effectively and enhance customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining a well-respected brand in the automotive industry.
We think you need these skills to ace Dynamic Aftersales Leader - Drive CSI & Revenue in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in dealership operations and leadership. We want to see how your skills align with the role of Aftersales Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Service/Aftersales department. Share specific examples of how you've driven customer satisfaction and revenue in previous roles.
Showcase Your Customer Relationship Skills: In this role, excellent customer relationship skills are key. We want to hear about your experiences in building strong relationships with customers and how you’ve handled challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a well-respected brand!
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Numbers
Before the interview, brush up on key performance indicators relevant to aftersales. Be ready to discuss how you've driven customer satisfaction index (CSI) and revenue in your previous roles. This shows you understand the metrics that matter.
✨Showcase Leadership Experience
Prepare specific examples of how you've led teams in a dealership environment. Highlight any initiatives you've implemented that improved service delivery or team performance. This will demonstrate your capability as a leader in the aftersales department.
✨Customer Relationship Focus
Think of instances where you've successfully built relationships with customers. Be prepared to share stories that illustrate your approach to enhancing customer satisfaction and loyalty, as this is crucial for the role.
✨Research the Brand
Familiarise yourself with the dealership group's values, mission, and recent achievements. Showing that you understand and align with their brand will set you apart and demonstrate your genuine interest in the position.
