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- Tasks: Lead a dynamic team in managing aftersales operations and enhancing customer satisfaction.
- Company: Join a well-renowned dealership group with a strong reputation.
- Benefits: Attractive remuneration package and opportunities for career advancement.
- Other info: Ideal for commercially minded individuals with a passion for customer service.
- Why this job: Make a real impact by improving customer relationships and driving sales success.
- Qualifications: Extensive experience in aftersales management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Pembrook Resourcing are currently seeking an aftersales manager on behalf of our client, a well‑renowned dealership group in the area.
For this role you will ideally need extensive experience in running a Service/Aftersales department within a main dealership in the UK. You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained.
You will be in charge of a large team, and need to be a dynamic and hands‑on individual. You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results.
The successful candidate will be tasked with monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales. You must be able to solve problems and identify solutions for core issues, taking responsibility for your own decisions and actions.
You will be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs, modern motivational techniques and ideally have a strong technical background.
If you are a commercially minded manager with a flair for selling your department, we want to hear from you today. Our client is looking for an outstanding Aftersales Manager who has fantastic relationship building skills with customers, and can improve CSI results.
If successful, you will be rewarded by working for a fantastic brand and company and you will benefit from a large remuneration package.
(IM2622) Aftersales Manager in Devon employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (IM2622) Aftersales Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of KPIs and modern motivational techniques. Be ready to share examples of how you've successfully managed teams and improved sales in your previous roles.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific challenges you've faced in past positions and how you tackled them. This will demonstrate your ability to take responsibility and drive results.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the best Aftersales Manager positions. Plus, we’re here to support you every step of the way!
We think you need these skills to ace (IM2622) Aftersales Manager in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in running a Service/Aftersales department and any relevant achievements that showcase your ability to manage teams and improve sales.
Showcase Your Skills: Don’t forget to emphasise your relationship-building skills and problem-solving abilities. We want to see how you’ve successfully managed teams and improved customer satisfaction in your previous roles.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get straight to the point about why you’re the perfect fit for this position.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the Aftersales department. Brush up on metrics like warranty claims, customer satisfaction index (CSI), and sales figures. Being able to discuss these confidently will show that you understand the business and can drive results.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve motivated your team or resolved conflicts. This role requires a dynamic leader, so be ready to demonstrate your ability to command respect and trust while achieving business goals.
✨Problem-Solving Skills are Key
Be prepared to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your problem-solving approach and any innovative solutions you implemented. This will illustrate your capability to handle core issues effectively.
✨Build Rapport with the Interviewer
Remember, relationship-building is crucial in this role. Try to connect with your interviewer by being personable and engaging. Ask insightful questions about the company’s culture and their expectations for the Aftersales Manager. This shows your interest and helps establish a positive connection.