CHIPPENHAM | £31,000 BASIC | £6,000 BONUS + SERVICE PLAN COMMISSION | MONDAY–FRIDAY + 1 IN 2 SATURDAYS (MORNING ONLY)
a Great Opportunity For An Experienced Service Advisor Looking for a Service Advisor role with a strong basic salary, realistic bonus and excellent earning potential — without giving up your Saturdays?
This Chippenham opportunity offers a £31,000 basic salary, up to £6,000 bonus, plus additional commission on service plans. Strong performers have the opportunity to earn £40,000–£45,000+.
And when you are required to work a Saturday, it’s morning only — 8:30am to 12:30pm.
THE OPPORTUNITY
We’re looking for an experienced Service Advisor to join an established automotive business in Chippenham.
You’ll be working within a busy and customer-focused Aftersales environment, managing customers throughout the service and repair process while maximising appropriate additional sales opportunities.
- £31,000 basic salary
- Up to £6,000 bonus
- Additional commission on service plans
- £40,000–£45,000+ potential for strong performers
- Monday–Friday
- 1 in 2 Saturdays — morning only, 8:30am–12:30pm
- No full Saturdays — Saturday working finishes at 12:30pm
- Opportunity to significantly increase earnings through service-plan commission
THE ROLE
- Manage customers throughout the service and repair journey.
- Book vehicles into the workshop and manage customer requirements.
- Provide clear updates on vehicle progress, additional work and completion times.
- Liaise closely with Technicians and the Workshop team.
- Prepare accurate estimates and invoices where required.
- Identify and maximise appropriate additional sales opportunities, including service plans.
- Maintain excellent levels of customer satisfaction throughout the process.
What We’re Looking For
- Previous experience as an Automotive Service Advisor.
- Strong customer service and communication skills.
- Good understanding of Service and Aftersales operations.
- Confident working in a busy, target-driven environment.
- Professional and organised approach.
- It would be great if you also have
- Previous main dealership experience.
- Experience working with service plans and additional sales.
- Strong upselling and customer retention skills.
- Experience using automotive dealer management systems.
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(KM28) service advisor in Chippenham employer: Pembrook Resourcing
Pembrook Resourcing is an excellent employer that prioritises employee growth and development, offering ongoing training and clear career progression opportunities within a supportive team environment. Located in Wokingham, our company fosters a friendly culture where employees can thrive, enjoy competitive salaries, and benefit from perks such as a company pension and exclusive discounts.
