At a Glance
- Tasks: Manage customer service journeys and maximise sales opportunities in a busy automotive environment.
- Company: Established automotive business in Camberley with a focus on customer satisfaction.
- Benefits: £30,000 basic salary, £36,000 OTE, commission on service plans, and no weekend work.
- Other info: Professional growth in a target-driven environment with excellent support.
- Why this job: Join a dynamic team and enhance your career while earning great rewards.
- Qualifications: Experience as an Automotive Service Advisor with strong customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
CAMBERLEY | £30,000 BASIC | £36,000 OTE + SERVICE PLAN COMMISSION | MONDAY-FRIDAY a Great Opportunity For An Experienced Service Advisor
Looking for a Monday-Friday Service Advisor role with a strong earning opportunity and no weekend working?
This Camberley opportunity offers a £30,000 basic salary with OTE of around £36,000, plus additional commission for service plans — giving you another opportunity to increase your earnings.
THE OPPORTUNITY
- £30,000 basic salary
- Additional commission on service plans
- Monday-Friday
- 1-hour lunch
- No weekend working
- Opportunity to increase earnings through additional service-plan commission
We're looking for an experienced Service Advisor to join an established automotive business in Camberley.
You'll be working Monday to Friday in a customer-focused Aftersales environment, managing customers throughout the service and repair process while maximising every opportunity to deliver a great customer experience.
THE ROLE
- Manage customers throughout the service and repair journey.
- Book vehicles into the workshop and manage customer requirements.
- Provide clear updates on vehicle progress, additional work and completion times.
- Liaise closely with Technicians and the Workshop team.
- Prepare accurate estimates and invoices where required.
- Identify and maximise appropriate additional sales opportunities, including service plans.
- Maintain excellent levels of customer satisfaction throughout the process.
WHAT WE'RE LOOKING FOR
- You’ll need
- Previous experience as an Automotive Service Advisor.
- Strong customer service and communication skills.
- Good understanding of Service and Aftersales operations.
- Confident working in a busy, target-driven environment.
- Professional and organised approach.
- It would be great if you also have
- Previous main dealership experience.
- Experience working with service plans and additional sales.
- Strong upselling and customer retention skills.
- Experience using automotive dealer management systems.
- #J-18808-Ljbffr
(KM25) service advisor in Camberley employer: Pembrook Resourcing
Pembrook Resourcing is an excellent employer that prioritises employee growth and development, offering ongoing training and clear career progression opportunities within a supportive team environment. Located in Wokingham, our company fosters a friendly culture where employees can thrive, enjoy competitive salaries, and benefit from perks such as a company pension and exclusive discounts.