Job Description
VEHICLE TECHNICIAN
Location: Basingstoke, Hampshire
Salary: £35,000 - £60,000 OTE + Competitive Basic + Bonus + Benefits
OVERVIEW
An established automotive retailer is seeking a skilled and motivated Vehicle Technician to join its busy workshop team in Basingstoke.
This is an excellent opportunity for a qualified Technician to work within a modern, well-equipped dealership environment, carrying out servicing, diagnostics, repair work and vehicle inspections to manufacturer standards.
The role offers strong earning potential through a performance-related bonus structure, with opportunities for ongoing training and progression.
KEY RESPONSIBILITIES
- Carry out servicing, maintenance and repair work on a wide range of vehicles.
- Diagnose faults using diagnostic equipment and technical manuals.
- Complete vehicle health checks and identify additional repair requirements.
- Ensure all work is completed efficiently, safely and to manufacturer standards.
- Accurately record work completed and parts used on dealership systems.
- Liaise with Service Advisors and Workshop Controllers regarding repair progress.
- Maintain a high level of productivity and quality of workmanship.
- Ensure warranty procedures and compliance guidelines are followed.
- Support workshop efficiency by working collaboratively with colleagues.
- Keep up to date with technical training and manufacturer developments.
CANDIDATE PROFILE
- Qualified Vehicle Technician (NVQ Level 2/3 or equivalent).
- Experience working within a franchised dealership or high-quality independent workshop.
- Strong diagnostic and mechanical repair skills.
- Ability to work efficiently in a fast-paced workshop environment.
- Good communication skills and a team-focused attitude.
- Full UK Driving Licence.
DESIRABLE EXPERIENCE
- MOT Tester qualification (advantageous).
- Manufacturer brand training or accreditation.
- Experience with diagnostics and complex fault finding.
- Hybrid or EV training (desirable but not essential).
KEY PERFORMANCE INDICATORS
- Productivity (hours billed vs hours available).
- Efficiency and quality of work.
- First-time fix rate.
- Workshop contribution to customer satisfaction.
- Warranty compliance and accuracy.
- Health and safety adherence.
PERSONAL ATTRIBUTES
- Technically skilled and detail-focused.
- Reliable and hardworking.
- Positive team player.
- Calm under pressure.
- Committed to continuous improvement and training.
- Professional attitude toward customers and colleagues.
Locations
Vehicle Technician in Basingstoke, Hampshire employer: Pembrook Resourcing
Pembrook Resourcing is an excellent employer that prioritises employee growth and development, offering ongoing training and clear career progression opportunities within a supportive team environment. Located in Wokingham, our company fosters a friendly culture where employees can thrive, enjoy competitive salaries, and benefit from perks such as a company pension and exclusive discounts.
