Service Manager in Basildon

Service Manager in Basildon

Basildon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage the service team to deliver top-notch customer service.
  • Company: Join a well-established centre with a focus on growth and performance.
  • Benefits: Competitive salary, career progression, and a supportive work environment.
  • Why this job: Make a real impact in a dynamic team while achieving financial targets.
  • Qualifications: Strong leadership skills, attention to detail, and effective communication.
  • Other info: Exciting opportunity for career advancement in a financially secure organisation.

The predicted salary is between 36000 - 60000 £ per year.

Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.

The successful candidate will take leadership and management of the service team for this well-established centre. The key objective is to drive performance of the service department to ensure excellent customer service and all financial targets are achieved.

Individual: Hands-on, financially aware, effective communicator, keen eye for detail, able to negotiate at all levels. Seeking to further career within a financially secure and progressive organisation that values and rewards talented people.

Key Skills:

  • Manage the service team
  • Liaise with other dealership managers
  • Keen eye for detail
  • Proactive nature

Service Manager in Basildon employer: Pembrook Resourcing

Join a dynamic and supportive work environment as a Service Manager, where your leadership will drive the success of our aftersales team in Pembrook. We pride ourselves on fostering a culture of excellence, offering competitive benefits, and providing ample opportunities for professional growth within a financially secure organisation that truly values its employees. Experience the satisfaction of achieving targets while delivering outstanding customer service in a well-established centre.
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Contact Detail:

Pembrook Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in Basildon

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its service department. Understand their values and how they measure success. This will help you tailor your answers and show that you're genuinely interested in driving performance and delivering excellent customer service.

✨Tip Number 3

Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams in the past. Highlight your proactive nature and keen eye for detail to demonstrate that you're the right fit for leading their service team.

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Service Manager in Basildon

Leadership
Team Management
Customer Service
Financial Awareness
Effective Communication
Attention to Detail
Negotiation Skills
Proactive Nature
Collaboration
Performance Management

Some tips for your application 🫡

Show Your Leadership Skills: As a Service Manager, we want to see how you can lead a team. Share examples of your past experiences where you've successfully managed a team and driven performance. Highlight your hands-on approach and how it has positively impacted customer service.

Be Financially Savvy: Since the role requires financial awareness, make sure to mention any relevant experience you have with budgets or financial targets. We love candidates who can demonstrate their ability to achieve financial goals while maintaining excellent service standards.

Communicate Effectively: Effective communication is key in this role. Use your application to showcase your communication skills. Whether it's through clear writing or by providing examples of how you've liaised with other managers, we want to see that you can negotiate and collaborate at all levels.

Double-Check Your Details: Before hitting send, ensure that all your contact details are correct. We can't stress this enough! If we can't reach you, we might miss out on a great candidate. So, take a moment to review everything before submitting your application through our website.

How to prepare for a job interview at Pembrook Resourcing

✨Know Your Stuff

Make sure you understand the ins and outs of service management. Brush up on your knowledge about aftersales processes, customer service excellence, and financial targets. This will help you answer questions confidently and show that you're the right fit for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you drove performance or improved customer satisfaction. This will demonstrate your hands-on approach and ability to lead effectively.

✨Communicate Clearly

As an effective communicator, practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully. This will highlight your communication skills and show that you can liaise well with other managers.

✨Be Detail-Oriented

Since a keen eye for detail is crucial for this role, prepare to discuss how you've handled tasks that required precision. Bring up instances where your attention to detail made a significant difference in your previous roles, showcasing your proactive nature.

Service Manager in Basildon
Pembrook Resourcing
Location: Basildon
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