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For Companies At a Glance
- Tasks: Be the go-to person for customers, booking services and upselling extras.
- Company: A well-established automotive dealership in Chippenham with a dynamic team.
- Benefits: Competitive salary of £28,000 to £32,000 plus performance bonuses.
- Other info: Great opportunity for career growth in a thriving dealership.
- Why this job: Join a fast-paced environment where your customer service skills shine.
- Qualifications: Experience in the motor trade and a passion for customer service.
The predicted salary is between 28000 - 32000 £ per year.
A well-established automotive dealership in Chippenham is seeking a skilled Service Advisor to join their dynamic aftersales team. The ideal candidate will have prior experience in the motor trade and excellent customer service skills.
Responsibilities include:
- Acting as the primary contact for customers
- Booking vehicles for service
- Upselling additional services
This position offers a competitive salary ranging from £28,000 to £32,000, with additional earnings based on performance.
Automotive Service Advisor – Fast-Paced & Customer-Focused employer: Pembrook Resourcing
Contact Detail:
Pembrook Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Fast-Paced & Customer-Focused
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your customer service skills and any experience you have in upselling services – it’s all about showing how you can add value to the team.
✨Tip Number 3
Don’t just apply anywhere; focus on dealerships that align with your values. Check out our website for openings at top-notch automotive companies. Tailor your approach to each one, showcasing why you’d be a perfect fit for their dynamic aftersales team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Automotive Service Advisor – Fast-Paced & Customer-Focused
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in the motor trade. We want to see how your skills align with the role of a Service Advisor, so don’t hold back on sharing relevant examples!
Customer Service is Key: Since this role is all about being customer-focused, let us know about your customer service achievements. Share stories that demonstrate your ability to handle inquiries and upsell services effectively.
Tailor Your Application: Take a moment to tailor your application to our dealership. Mention why you’re excited about joining our dynamic aftersales team and how you can contribute to our success.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Pembrook Resourcing
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common service issues and the latest trends in the motor trade. This will not only show your expertise but also your passion for the industry.
✨Customer Service is Key
Since this role is all about customer interaction, prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the role.
✨Practice Your Upselling Techniques
Upselling is a big part of being a Service Advisor. Prepare to discuss how you would approach upselling additional services without coming off as pushy. Role-playing these scenarios can help you feel more confident during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's approach to customer service or how they measure performance. This shows your interest in the role and helps you gauge if the company is the right fit for you.