At a Glance
- Tasks: Lead a workshop, manage fleet maintenance, and ensure vehicle compliance.
- Company: Join a dynamic team focused on vehicle excellence and safety.
- Benefits: Competitive salary, pension, training, and career progression opportunities.
- Other info: Work in a modern facility with a supportive team culture.
- Why this job: Make a real impact in fleet management while developing your leadership skills.
- Qualifications: Must be a qualified Master Technician with strong management experience.
The predicted salary is between 55000 - 60000 £ per year.
We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands‑on leadership role combining advanced diagnostic expertise with workshop management responsibilities. The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day‑to‑day operation of the fleet maintenance function.
Key Responsibilities
- Manage the daily operation of the workshop and fleet maintenance programme.
- Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation.
- Allocate work effectively to technicians and monitor progress.
- Ensure all repairs are completed safely, efficiently, and to manufacturer standards.
- Minimise vehicle downtime and maximise fleet availability.
Master Technician Duties
- Diagnose and rectify complex mechanical, electrical, and diagnostic faults.
- Provide technical support and guidance to workshop staff.
- Conduct final quality‑control inspections on completed work.
- Stay current with vehicle technology, manufacturer updates, and industry best practice.
- Undertake advanced fault‑finding across a mixed vehicle fleet.
Fleet Compliance & Maintenance
- Ensure all vehicles meet legal, safety, and operational requirements.
- Maintain accurate maintenance, inspection, and compliance records.
- Oversee MOT scheduling, servicing intervals, and defect management.
- Monitor vehicle condition and recommend replacement or refurbishment where appropriate.
- Ensure compliance with Health & Safety legislation and company policies.
Leadership & Team Development
- Lead, mentor, and develop workshop personnel.
- Conduct performance reviews and identify training requirements.
- Promote a culture of accountability, safety, and continuous improvement.
- Support recruitment and onboarding of technical staff when required.
Budget & Cost Control
- Manage workshop expenditure and maintenance budgets.
- Control parts purchasing and inventory levels.
- Negotiate with suppliers and external repair providers.
- Monitor maintenance costs and identify opportunities for savings.
- Deliver cost‑effective fleet maintenance without compromising quality or safety.
Candidate Requirements
- Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor.
- Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair.
- Extensive experience in diagnostics, fault‑finding, and vehicle repair.
- Strong workshop management and leadership experience.
- Excellent planning, organisational, and communication skills.
- Experience managing fleet maintenance operations.
- Full UK Driving Licence.
Desirable
- IRTEC accreditation.
- HGV, LCV, or mixed fleet experience.
- Transport compliance knowledge.
- IOSH or Health & Safety qualification.
- Experience with fleet management software and workshop management systems.
Key Performance Indicators (KPIs)
- Fleet Availability
- Vehicle Downtime Reduction
- First‑Time Fix Rate
- Workshop Productivity & Efficiency
- Maintenance Cost Control
- MOT Pass Rate
- Compliance & Audit Performance
- Health & Safety Compliance
- Team Performance & Development
Benefits
- £55,000–£60,000 Basic Salary
- Monday–Friday Working Pattern
- Company Pension
- Training & Professional Development
- Modern Workshop Facilities
- Career Progression Opportunities
- Company Vehicle (where applicable)
Master Technician / Workshop Controller in Swanmore employer: Pembrook Resourcing LTD
Join a dynamic and supportive team in Swanmore as a Master Technician / Workshop Controller, where your expertise will be valued and your career can flourish. With a competitive salary, modern workshop facilities, and a strong emphasis on training and professional development, we foster a culture of continuous improvement and accountability. Enjoy the benefits of a Monday to Friday working pattern, a company pension, and opportunities for career progression in a thriving environment focused on excellence in fleet maintenance.
