Aftersales Manager in Southend-on-Sea

Aftersales Manager in Southend-on-Sea

Southend-on-Sea Full-Time 45000 - 45000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead and manage the aftersales team to drive performance and customer satisfaction.
  • Company: Join a dynamic automotive business in Southend with a supportive culture.
  • Benefits: Enjoy a competitive salary, company car, and potential earnings of £65,000 OTE.
  • Other info: Opportunity for career growth in a seamless recruitment process.
  • Why this job: Take ownership of an aftersales operation and make a real impact.
  • Qualifications: Proven experience in aftersales management and strong leadership skills.

The predicted salary is between 45000 - 45000 £ per year.

  • Aftersales Manager - Southend
  • £45,000 Basic + £65,000 OTE + Company Car
  • Pembrook Resourcing is currently recruiting for an experienced
  • Aftersales Manager to join an automotive business in

Southend .

This is a fantastic opportunity for an established Aftersales Manager looking for their next career move, with a strong overall package and the opportunity to take ownership of an aftersales operation.

The Role

As Aftersales Manager, you will be responsible for the day-to-day management and performance of the aftersales department.

Key responsibilities will include

  • Leading and managing the aftersales team
  • Driving workshop and service performance
  • Monitoring KPIs and departmental performance
  • Maintaining high levels of customer satisfaction
  • Managing commercial and financial performance
  • Developing and motivating team members
  • Ensuring processes and standards are consistently followed
  • Identifying opportunities to improve performance and profitability
  • Building strong relationships with customers and colleagues

About You

  • Proven experience as an
  • Aftersales Manager
  • Strong automotive aftersales experience
  • Excellent leadership and people-management skills
  • A strong understanding of workshop and service operations
  • Commercial awareness and a target-driven approach
  • Excellent customer service skills
  • The ability to manage performance and drive results
  • Strong communication and organisational skills

What's on Offer?

  • £45,000 Basic Salary
  • Company Car
  • Southend
  • Working hours TBC
  • Weekend requirements TBC - currently believed to be cover only

Why Pembrook Resourcing?

At Pembrook, we believe recruitment should feel different .

Smooth. Consistent. Seamless. Easy.

We're open and honest with our candidates, communicate properly and make the process as straightforward as possible.

We care about integrity, communication and doing the right thing , while making sure every candidate feels looked after and informed throughout their recruitment journey.

We don't believe recruitment needs to be stressful or complicated.

That's the Pembrook way.

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Aftersales Manager in Southend-on-Sea employer: Pembrook Resourcing LTD

Pembrook Resourcing is an exceptional employer for an Aftersales Manager in Southend, offering a competitive salary package and the chance to lead a dynamic aftersales team. With a strong focus on employee development and a culture that prioritises integrity and communication, you will find ample opportunities for personal and professional growth while enjoying a supportive work environment. Join us to make a meaningful impact in the automotive industry and thrive in a role that values your expertise and leadership skills.

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Contact Details:

Pembrook Resourcing LTD Recruitment Team

We think you need these skills to ace Aftersales Manager in Southend-on-Sea

Leadership Skills
People Management
Automotive Aftersales Experience
Workshop Operations Understanding
Commercial Awareness
Target-Driven Approach
Customer Service Skills