At a Glance
- Tasks: Lead and manage the aftersales team to drive performance and customer satisfaction.
- Company: Join a dynamic automotive business in Southend with a supportive culture.
- Benefits: Enjoy a competitive salary, company car, and potential earnings of £65,000 OTE.
- Other info: Opportunity for career growth in a seamless recruitment process.
- Why this job: Take ownership of an aftersales operation and make a real impact.
- Qualifications: Proven experience in aftersales management and strong leadership skills.
The predicted salary is between 45000 - 45000 £ per year.
- Aftersales Manager - Southend
- £45,000 Basic + £65,000 OTE + Company Car
- Pembrook Resourcing is currently recruiting for an experienced
- Aftersales Manager to join an automotive business in
Southend .
This is a fantastic opportunity for an established Aftersales Manager looking for their next career move, with a strong overall package and the opportunity to take ownership of an aftersales operation.
The Role
As Aftersales Manager, you will be responsible for the day-to-day management and performance of the aftersales department.
Key responsibilities will include
- Leading and managing the aftersales team
- Driving workshop and service performance
- Monitoring KPIs and departmental performance
- Maintaining high levels of customer satisfaction
- Managing commercial and financial performance
- Developing and motivating team members
- Ensuring processes and standards are consistently followed
- Identifying opportunities to improve performance and profitability
- Building strong relationships with customers and colleagues
About You
- Proven experience as an
- Aftersales Manager
- Strong automotive aftersales experience
- Excellent leadership and people-management skills
- A strong understanding of workshop and service operations
- Commercial awareness and a target-driven approach
- Excellent customer service skills
- The ability to manage performance and drive results
- Strong communication and organisational skills
What's on Offer?
- £45,000 Basic Salary
- Company Car
- Southend
- Working hours TBC
- Weekend requirements TBC - currently believed to be cover only
Why Pembrook Resourcing?
At Pembrook, we believe recruitment should feel different .
Smooth. Consistent. Seamless. Easy.
We're open and honest with our candidates, communicate properly and make the process as straightforward as possible.
We care about integrity, communication and doing the right thing , while making sure every candidate feels looked after and informed throughout their recruitment journey.
We don't believe recruitment needs to be stressful or complicated.
That's the Pembrook way.
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Aftersales Manager in Southend-on-Sea employer: Pembrook Resourcing LTD
Pembrook Resourcing is an exceptional employer for an Aftersales Manager in Southend, offering a competitive salary package and the chance to lead a dynamic aftersales team. With a strong focus on employee development and a culture that prioritises integrity and communication, you will find ample opportunities for personal and professional growth while enjoying a supportive work environment. Join us to make a meaningful impact in the automotive industry and thrive in a role that values your expertise and leadership skills.