At a Glance
- Tasks: Be the go-to person for customers during their service journey.
- Company: Join a busy and professional dealership in Reading.
- Benefits: Earn a competitive salary with no weekend work and career growth.
- Other info: Ongoing training and a supportive environment to help you thrive.
- Why this job: Make a real difference in customer experiences while enjoying a great work-life balance.
- Qualifications: Experience in the motor trade and excellent communication skills required.
The predicted salary is between 30000 - 38000 £ per year.
An excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential.
Key Responsibilities:
- Acting as the main point of contact for customers throughout the service and repair process.
- Booking vehicles into the workshop for servicing, maintenance, and repair work.
- Providing accurate updates on vehicle progress and managing customer expectations.
- Preparing job cards and ensuring all required information is recorded accurately.
- Liaising closely with the workshop team to ensure work is completed efficiently.
- Upselling additional products and services where appropriate.
- Handling customer queries and resolving any issues professionally.
- Ensuring all administration is completed accurately and in line with company procedures.
Requirements:
- Previous experience as a Service Advisor within the motor trade is preferred.
- Excellent customer service and communication skills.
- Strong organisational and administrative abilities.
- Ability to work effectively in a fast-paced environment.
- Confident using dealership management systems and computer software.
- Full UK driving licence.
What's on Offer:
- £30,000 basic salary.
- £38,000+ OTE.
- Monday to Friday working pattern – no weekends.
- Supportive and professional working environment.
- Ongoing training and career development opportunities.
Service Advisor employer: Pembrook Resourcing LTD
Join a dynamic and professional dealership in Reading, where we prioritise a supportive work culture and offer a fantastic work-life balance with Monday to Friday hours. As a Service Advisor, you'll benefit from ongoing training and career development opportunities, alongside a competitive salary and strong earning potential, making this an excellent place for those seeking meaningful and rewarding employment.
