At a Glance
- Tasks: Welcome customers and manage their light commercial vehicle service needs.
- Company: Join a busy and successful commercial vehicle dealership in Dagenham.
- Benefits: Earn between £32,000 - £42,000 with bonuses and ongoing training.
- Other info: Enjoy a friendly work environment while maximising service department opportunities.
- Why this job: Be part of a supportive team with real career progression opportunities.
- Qualifications: Experience as a Service Advisor and strong customer service skills required.
The predicted salary is between 42000 - 42000 £ per year.
An exciting opportunity has arisen for an experienced LCV Service Advisor to join a busy and successful commercial vehicle dealership in Dagenham. We are looking for a customer-focused individual with experience in the commercial vehicle sector who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. This is an excellent opportunity to join a supportive team with fantastic earning potential and career progression.
Key Responsibilities
- Welcoming customers and managing their light commercial vehicle service and repair requirements.
- Booking LCVs in for servicing, maintenance and repairs.
- Liaising closely with the workshop to ensure repairs are completed efficiently and on time.
- Keeping customers informed throughout the repair process.
- Preparing estimates, invoices and processing payments.
- Maximising service department opportunities while maintaining excellent customer satisfaction.
- Ensuring all manufacturer and dealership processes are followed.
The Ideal Candidate
- Previous experience as a Service Advisor, ideally within the commercial vehicle or motor trade sector.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to manage a busy workload.
- A professional, proactive and team-focused attitude.
- Good IT and administrative skills.
- Full UK driving licence preferred.
What's on Offer
- £32,000 - £42,000 per annum (including bonus).
- Competitive bonus structure.
- Ongoing manufacturer training and career development.
- Friendly and supportive working environment.
- Opportunity to join a well-established commercial vehicle dealership.
- Genuine opportunities for career progression.
LCV Service Advisor employer: Pembrook Resourcing LTD
Join a well-established automotive dealership in Bury St Edmunds as a Service Manager, where you will lead a dynamic team and drive exceptional customer satisfaction. With a competitive salary and the potential for significant earnings, this role offers excellent career progression and ongoing professional development in a supportive environment. Embrace the opportunity to thrive in a culture focused on continuous improvement and operational excellence.
