SERVICE ADVISOR - TWO VACANCIES
HEMEL HEMPSTEAD | £30,000 BASIC SALARY | OTE £38,000-£42,000 | MONDAY-FRIDAY, COVERING 8AM-6PM | CURRENTLY 1 IN 2 SATURDAYS
A GREAT OPPORTUNITY FOR EXPERIENCED SERVICE ADVISORS
Pembrook Resourcing is currently recruiting for two Service Advisors to join a franchised dealership in Hemel Hempstead. Offering a £30,000 basic salary with a stated OTE of £38,000-£42,000, this is an excellent opportunity for customer-focused individuals looking to develop their career within automotive aftersales.
THE OPPORTUNITY
The OTE is dependent on individual bonus performance and is not guaranteed.
The team currently covers 8am-6pm Monday to Friday, with a one-in-two Saturday rota in place while the team is brought up to full strength. Individual shifts, Saturday hours and the future rota still need to be confirmed, so a reduced Saturday commitment cannot be promised.
THE ROLE
- Welcome customers and provide a professional, friendly service throughout their visit.
- Manage service bookings for vehicle maintenance, servicing and repairs.
- Liaise with customers regarding vehicle requirements, repair updates and completion times.
- Work closely with the workshop team to ensure jobs progress efficiently.
- Keep customers informed throughout the service process and manage expectations.
- Maintain high standards of customer service and satisfaction.
WHAT WE'RE LOOKING FOR
- Previous experience as a Service Advisor or relevant automotive aftersales experience.
- Excellent communication and customer service skills.
- Strong organisational skills and the ability to manage a busy workload.
- A professional, proactive approach with a focus on customer satisfaction.
- The ability to work effectively with customers and colleagues in a busy dealership environment.
INTERESTED?
If you're an experienced Service Advisor looking for your next opportunity, we'd love to hear from you.
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Service Advisor in Hemel Hempstead employer: Pembrook Resourcing LTD
Pembrook Resourcing is an exceptional employer for an Aftersales Manager in Southend, offering a competitive salary package and the chance to lead a dynamic aftersales team. With a strong focus on employee development and a culture that prioritises integrity and communication, you will find ample opportunities for personal and professional growth while enjoying a supportive work environment. Join us to make a meaningful impact in the automotive industry and thrive in a role that values your expertise and leadership skills.
